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Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Formerly : Mercure Welcome Melbourne Hotel
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Mercure Welcome Melbourne Melbourne - Pub/Lounge Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Restaurant Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Exterior Mercure Welcome Melbourne Melbourne - Restaurant Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Pub/Lounge Mercure Welcome Melbourne Melbourne - Restaurant Mercure Welcome Melbourne Melbourne - Interior
Area: Melbourne CBD Number of Rooms: 330

Recent customer reviews

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Very Good

7.7

based on
254 reviews

Value for Money
7.7
Location
9.2
Staff Performance
7.4
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
6.8
Solo travelers (254)
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Anthony H. Solo travelers Australia, October 8, 2014
A well located and comfortable hotel

Location is excellent, staff are friendly and helpful, great restaurants close by
8.7
A brief, but comfortable stay. Hotel is very well located, walking distance to restaurants and department stores. Staff are polite and helpful.
Peter S. Solo travelers Australia, October 1, 2014
Great location.

Location, friendliness, location.
7
Barry R. Solo travelers Australia, September 28, 2014
Afl grand final

Location cleanliness staff
8.7
Very good
Andrew B. Solo travelers Australia, September 22, 2014
Great location

Location, price, bathroom
7
Jester Q. Solo travelers Australia, September 15, 2014
Mercure Welcome experience

Great location. Awesome and efficient customer service. Reasonably priced.
8.7
Check in and checked out with no hassle. Great service with customer support via the phone (blowdryer provided quickly when attached blowdryer on the wall in the bathroom short-circuited)and concierge was helpful with baggage storage. The hotel was in the centre of Melbourne's shopping area. Close to public transport. Apart from needing more ventilation in the bathroom (mirrors fogging up whenever taking a shower), no lockable bathroom door, the blow-dryer incident, and perhaps a change to a more up-to-date iron (leaked water when it wasn't suppose to), the hotel is reasonably priced and the customer service was excellent. Will consider staying here again next year and do more shopping.
Anita W. Solo travelers Australia, September 15, 2014
5 star service completely

Perfectly situated with trams at the door. Comfortable beds. Late check out.
9.7
As first time travelers, stating at this hotel made life very easy to get to all areas as it is centrally located. The reception staff, bellhops & room cleaners were all very polite & efficient and made you feel very welcomed.
Sarah S. Solo travelers Australia, September 14, 2014
our stay

Location, location location
7.3
yes it was good
Shirleen T. Solo travelers Thailand, September 12, 2014
Welcome Surprise.

Staff friendliness and willingness to help, proximity to required amenitIes, ease of access.
9.7
Enjoyed my stay even though it was initiated due to a medical need. Introduced a friend who had previously not stayed at the hotel, she was very impressed and intends to return as do I. Being often a solo traveller I find the Mecure Welcome offers a feeling of "safeness" that is comforting.
Malcolm D. Solo travelers Malaysia, September 8, 2014
Met Expectations

Value for money, location, cleanliness.
8.7
It was pleasant. Will definitely visit again if the price is as reasonable as it was for the last trip.
Caroline A. Solo travelers Australia, September 7, 2014
Wouldn't stay again

Location and close to transport
6
Unclean room, dirty walls, floors and bedding. Horrible smell in the room. Could not stay the 2 nights as planned.

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Customer Reviews - Mercure Welcome Melbourne, Melbourne

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