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Mercure Wellington Hotel

345 The Terrace, Wellington Central, Wellington, New Zealand (Show on map)

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Good 7.3
based on 150 reviews

"Size of beds. Helpfulness of staff. Secure carvparking..."

  • Jane, United Kingdom
  • July 31, 2015
  • Area: Wellington Central
  • Rooms : 111

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When would you like to stay at this hotel?

Features of Mercure Wellington Hotel
Facilities

24-hour front desk

24-hour room service

babysitting

bar

car park

concierge

currency exchange

elevator

family room

laundry service

luggage storage

meeting facilities

newspapers

restaurant

room service

safety deposit boxes

shops

tours

Sports and Recreation

fitness center

indoor pool

sauna

Internet

Wi-Fi in public areas

  
Parking

car park

  

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Situated on Wellington's high terrace, the Mercure Wellington Hotel has spectacular views of the city and harbor. The hotel is within walking distance of the shops, restaurants, bars, and cafes of downtown as well as famous sights such as Te Papa Museum and the waterfront. Accommodation is provided by 111 rooms and suites, contemporary in style, and fitted with essential modern conveniences such as cable TVs and internet access. The Brasserie restaurant and bar serves a wide menu of food and snacks, and guest facilities include an indoor pool and sauna, gym, and well-equipped business center. Guests will truly have a comfortable and relaxing stay at Mercure Wellington Hotel. Situated on Wellington's high terrace, the Mercure Wellington Hotel has spectacular views of the city and ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s)
Stay for free if using existing bedding.

Guests over 15 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
02:00 PM

Check-Out Until
11:00 AM

Distance from City Center
1. Km

Distance to Airport
8. Km

Non-Smoking Rooms / Floors
yes

Number of Bars
1

Number of Floors
9

Number of Restaurants
1

Number of Rooms
111

Parking Fee (per day)
20 NZD

Room Voltage
220

Time to Airport (Minutes)
10

Year Hotel Built
1983


Recent customer comments

Filter by Traveler Type

 

Good

7.3

from 150 reviews

Value for Money
7.3
Location
7.0
Staff Performance
7.7
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.5
Food/Dining
6.8
All reviews (150)
Sort by:
Jane S. Solo travelers United Kingdom, July 31, 2015
Good base

Size of beds. Helpfulness of staff. Secure carvparking
8.7
Staff were exceptionally helpful and friendly but wifi was slow
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Vicki C. Families with older children New Zealand, July 29, 2015
Comfort from the cold

Warmth, facilities, high ceilings
6.7
Comfortable but needs an upgrade with lifts and bar fridge. A four star should have unlimited wifi, available toiletries without asking housekeeping and more power points.
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Laura M. Couples New Zealand, July 7, 2015
2 night stay

bed & bath
5.7
There was an issue with our booking we did get upgrade to the top floor but then had to move as our bathroom was leaking, they gave us some free drinks due to this. Hotel was reasonable but could have been better value for money pool wasn't great we didn't use it.
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Lee P. Couples Malaysia, June 3, 2015
inconvenient, can be better, old hotel

inconvenient, can be better, old hotel
6
inconvenient, can be better, old hotel can get better hotel around
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Yong A. Groups Malaysia, May 9, 2015
Clean, good location ,nearby the city

clean ,good location and comfortable beds
7
NZ20 for the parking is a bit expensive
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Wayne C. Couples Australia, May 1, 2015
Disappointed

free apple and a cookie
4.3
This is the first time as a guest i have been told i must pay for parking onsite. The receptionistwas rude and very arrogant as he assumed he was doing us a favor by allowing us to stay there. The position is not very accessable to restaurantsor the city centre. Our room had no milk for coffee and the shower head leaked. Overall very disappointing .....we will not be gojng back.
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Raul Z. Business travelers Chile, April 3, 2015
Captain

The price
8.3
Good
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Jacob H. Couples United States of America, March 6, 2015
Comfortable stay in Wellington

Great view, helpful staff, good value.
7.7
The comfort level you'd expect from this chain hotel. A bit up the hill from the CBD, but not a far walk. Room was clean and comfortable with a fantastic view of the city (the reward for hiking up the hill to get there). Decent pool and sauna facilities, too.
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Monique P. Couples New Zealand, March 1, 2015
Nice average stay.

Friendly staff. Good size room. Comfy beds.
7
An enjoyable stay; staff were friendly and responsive particularly when we told them our room was like a sauna. The receptionist explained the afternoon sun / heat and offered to move us.
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Chen Y. Couples China, February 21, 2015
The only choice left when I booked

Location, attentive staff
5
Not worth the money, located on the mountain so a steep hill to climb up everytime, quite an exercise; rooms are out-dated, air conditioner not working well made it too hot to sleep; only advantage is the location though, 5 mins walk/climb to Cuba St.
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Customers like this hotel for:
Nearest transport:
  • Wellington Railway Station (1.8 Km / 22 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Wellington International Airport (5.1 Km)
Customer comments:
  • "comfortable" , "Friendly staff" , "Quiet location"
Top attractions in the area:
  • Floriditas Cafe and Restaurant (0.5 Km / 6 min walk)
  • Te Papa Tongarewa (0.9 Km / 11 min walk)
  • Carter Observatory (1.0 Km / 12 min walk)
  • The Wellington Cable Car (1.1 Km / 14 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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