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Mercure Wellington Hotel

345 The Terrace, Wellington Central, Wellington, New Zealand (Show on map)

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Area: Wellington Central Number of Rooms: 111

Recent customer reviews

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Good

7.3

from 152 reviews

Value for Money
7.3
Location
7.1
Staff Performance
7.8
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.5
Food/Dining
6.8
All reviews (152)
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Jennifer O. Couples Australia, August 21, 2015
Nice

Friendly staff. Good facilities. Good location
10
It was good. We only stayed for two days and the staff where very helf in answering any and all questions we had.
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Karley M. Groups New Zealand, August 9, 2015
Very impressed with the cleanliness!

Cleanliness, customer service, cleanliness!
8.7
Fantastic!
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Jane S. Solo travelers United Kingdom, July 31, 2015
Good base

Size of beds. Helpfulness of staff. Secure carvparking
8.7
Staff were exceptionally helpful and friendly but wifi was slow
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Vicki C. Families with older children New Zealand, July 29, 2015
Comfort from the cold

Warmth, facilities, high ceilings
6.7
Comfortable but needs an upgrade with lifts and bar fridge. A four star should have unlimited wifi, available toiletries without asking housekeeping and more power points.
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Laura M. Couples New Zealand, July 7, 2015
2 night stay

bed & bath
5.7
There was an issue with our booking we did get upgrade to the top floor but then had to move as our bathroom was leaking, they gave us some free drinks due to this. Hotel was reasonable but could have been better value for money pool wasn't great we didn't use it.
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Lee P. Couples Malaysia, June 3, 2015
inconvenient, can be better, old hotel

inconvenient, can be better, old hotel
6
inconvenient, can be better, old hotel can get better hotel around
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Yong A. Groups Malaysia, May 9, 2015
Clean, good location ,nearby the city

clean ,good location and comfortable beds
7
NZ20 for the parking is a bit expensive
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Wayne C. Couples Australia, May 1, 2015
Disappointed

free apple and a cookie
4.3
This is the first time as a guest i have been told i must pay for parking onsite. The receptionistwas rude and very arrogant as he assumed he was doing us a favor by allowing us to stay there. The position is not very accessable to restaurantsor the city centre. Our room had no milk for coffee and the shower head leaked. Overall very disappointing .....we will not be gojng back.
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Raul Z. Business travelers Chile, April 3, 2015
Captain

The price
8.3
Good
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Jacob H. Couples United States of America, March 6, 2015
Comfortable stay in Wellington

Great view, helpful staff, good value.
7.7
The comfort level you'd expect from this chain hotel. A bit up the hill from the CBD, but not a far walk. Room was clean and comfortable with a fantastic view of the city (the reward for hiking up the hill to get there). Decent pool and sauna facilities, too.
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