Excellent 8.1
Based on 21 reviews

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About Mercure Wien City Hotel


This pleasant hotel offers comfortable accommodation and great facilities in a location close to the Danube and within easy reach of the historic center. The nearest underground station is Schwedenplatz, only a five minute walk away, and the airport bus terminal is also just a few minutes’ walk from the hotel. The Mercure City Hotel in Vienna is within close walking distance of many historic attractions, including the Parliament at 200 meters, the museum district at 300 meters and the opera house at 700 meters. It is also only a few minutes’ walk from the famous Bermuda Triangle, an area with a vibrant night life scene. The hotel offers spacious rooms, well maintained bathrooms, satellite TV and a public internet corner.
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  • free Wi-Fi in all rooms


  • car park
  • airport transfer

Food & beverage

  • 24-hour room service
  • room service
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • shops
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Distance to Airport: 14 km
Number of Floors: 7
Number of Rooms : 123
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 1992
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.7
  • Facilities 10.0
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.2

Clarence T.
United Kingdom
July 12, 2016
Nice place, breakfast!! Near in city centre!!

David S.
June 28, 2015
hotel mecure
location, breakfast, room
Excellent and relaxing. Great hotel for a great city.

Kit H.
May 03, 2015
Good location with reasonable price
Location, cleanliness, price

Inbar O.
November 26, 2014
Great- a step away from the center.
comfortable, very clean, great staff

Jogendra S.
April 05, 2013
1. Location 2. Comfortable Room 3. Great supportive Staff
The staff was very helpful. The location was such we had to walk less than 300 meters to reach market, transport etc.

South Korea
March 12, 2013
Very nice hotel
Good location and nice service
Warm welcoming and very kind reception. Reasonable price and good buffet which includes various and delicious foods. I strongly recommend this hotel for anyone. It was great experience for me and wife, even it was a honey moon. Close to main pitch area in the city centre. (just cross the bridge) and nearby there is a bus stop to air port (250 m away from hotel)

Rosina T.
United Kingdom
January 13, 2013
Great location with helpful staff
Great location in Vienna, a short walk into town so fantastic value for money. Despite booking twin room they overlooked this request and showed us to a double room with no explanation! Staff were helpful once I insisted on my booking requirements. The lift is quite rickity......as previous comments have suggested, but still worked. A nice, clean hotel but maybe closer to 3* not 4??!!

Jacqueline L.
January 03, 2013
Decent location and great service
comfortable and clean
Just across the street from the main square of stephansplatz and 10 min walk from the metro station. Taxi fare from the airport here will set you back 40-50 euros Hotel rooms were clean and beds were comfortable. furnitures were modern and up to date. quiet street and no loud noises in the night during your sleep. the hotel is easy to locate and there are signs around. we enjoyed our stay here.

Nazieh H.
December 29, 2012
Great Hotel and location
Comfortable with pleasant atmosphere
We spent Christmas at this hotel together with our three kids, it was great, with pleasant large rooms in which you can find all you needed, the beds were comfortable and the service was nice. Wireless nternet access was free but not available inside the rooms , so the kids had to go down the lobby to log on. But, when we booked online through the Agoda site it wasn't clearly stated that the price didn't include breakfast, so we were surprised to see that in the detailed order they sent us , we got so angry and sent an email to ask for expanation I'm still not convinced with the reply we got, let alone that the price of the meal they requested in the hotel was way too high!!!

United Kingdom
November 19, 2012
Comfortable hotel with good service
good location, friendly staff
This hotel was clean and comfortable. Facilities were good with free internet access and all staff were friendly and professional.The rooms were comfortable and there was a mini bar.I did not eat in the hotel but the bar service was excellent.The hotel was in a central location with easy access to the city. There were local shops and restaurants nearby. There were excellent transport links via bus tram or taxi.