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Merdeka Palace Hotel & Suites

Jalan Tun Abang Haji Openg, P.O. Box A298, Kuching City Center, Kuching, Malaysia 93000 (Show on map)

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Good 7.3
based on 721 reviews

"clean, low maintenance, kind staffs..."

  • Lionel, Malaysia
  • June 10, 2015
  • Area: Kuching City Center
  • Rooms : 213

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Room Types
Max
Rates
Standard With Breakfast
Standard Room
Standard Room
Superior Room
Superior Room
Superior With Breakfast
Deluxe With Breakfast
Deluxe Room
Deluxe Room
3 Bedroom Apartment
Exclusive Apartment Suite
Exclusive Apartment Suite with breakfast
3 Bedroom Apartment
Exclusive Apartment Suite
3 Bedroom Apartment With Breakfast
2-Bedroom Apartment with Breakfast
2 Bedroom Apartment
2 Bedroom Apartment

 

When would you like to stay at this hotel?

Features of Merdeka Palace Hotel & Suites
Facilities

24-hour room service

babysitting

business center

car park

coffee shop

elevator

family room

laundry service

meeting facilities

restaurant

room service

safety deposit boxes

smoking area

tours

 
Sports and Recreation

fitness center

massage

outdoor pool

sauna

steamroom

 
Internet

Wi-Fi in public areas

  
Parking

car park

  

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Strategically situated in an advantageous location, Merdeka Palace Hotel & Suites provides guests access to historical landmarks in Kuching. The hotel is only 15 minutes from the airport as the Sarawak Museum, Chinese History Museum and Islamic Museum are also nearby. The property is also a short walk to Plaza Merdeka, the Waterfront and the Main Bazaar. Merdeka Palace Hotel & Suites features 213 rooms inclusive of apartment suites which offer facilities and services that include Wi-Fi access, a health center, gym, swimming pool and a sauna. Merdeka Palace Hotel & Suites also offers guests a chance to enjoy six international food and beverage outlets. The Ristorante Beccari Italian restaurant, all-day dining at the Aurora Court, the Victoria Arm English pub, Seattle Coffee & Tea, Yn Cellar and La Habana Cigar Divan. Strategically situated in an advantageous location, Merdeka Palace Hotel & Suites provides guests access to ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Must use an extra bed

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Breakfast Charge (when not included in room rate)
33.35MYR

Check-In From
2:00 PM

Check-Out Until
12:00 PM

Distance from City Center
2 km

Distance to Airport
12 km

Internet Usage Fee
9per hourMYR

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
19

Number of Restaurants
2

Number of Rooms
213

Time to Airport (Minutes)
25

Year Hotel Built
1997


Recent customer comments

Filter by Traveler Type

 

Good

7.3

from 721 reviews

Value for Money
7.3
Location
7.9
Staff Performance
7.1
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.4
Food/Dining
7.0
All reviews (721)
Sort by:
Stephen B. Couples Australia, June 26, 2015
Merdeka GetAway

Service, Staff and Comfort
8.7
I have stayed at the Merdeka Palace many times, it is a very comfortable and roomy hotel with great service and location. The staff are very well presented, experienced and professional. However on this particular trip I went to the downstairs restraunt to enjoy an evening meal with my partner only to find out that they no longer serve wine and/or alcohol, apparently the hotel is under new management that have strong religious values, which in it's self is very credible but I can only see it effecting the customers that will normally use this Hotel.
Bohari R. Groups Singapore, June 14, 2015
ALWAYS NO REQUIRED BED WHEN REQUEST
3.3
I only can give 2 star instead of 10 star wifi only for 1 person, even u booked for 2
Nor M. Families with older children Malaysia, June 13, 2015
the room needs refurbishment badly. old bed+pillow

location, friendly staff
7.3
Was ok, hotel rooms were rundown, in need of fresh towels and bedding sheets.! Bathroom not properly clean. But friendly faces make up the flaws
Lionel G. Business travelers Malaysia, June 10, 2015
big hotel

clean, low maintenance, kind staffs
6
Ruhaizad D. Business travelers Malaysia, June 8, 2015
A bit rundown and old hotel

Food, staff and location
8.7
It's a bit rundown and old hotel. The room was a bit smelly but clean. The food is simple but good. The gym was also a bit stuffy and the smell was really not pleasant at all. The pool was also a bit rundown. Looks like there were a lot of part of the hotel needs a face lift.
Lou W. Solo travelers Malaysia, June 6, 2015
Great location but rooms are old and old fashioned

location, nice lobby and coffee shop
7.3
Check in was fast and efficient, however the room was old fashioned, the carpets stained and when I ask for slippers they gave me a old one with some stain on it. The location was superb, U can easily get food from the carpenter street next to it for breakfast, lunch or dinner.
Hui H. Families with young children Malaysia, June 1, 2015
a wrong decision to stay

location is good. walking distance to museum n plaza merdeka.
3.7
I bought a one night stay for a 2-bedrooms suite. We first welcomed by two unfriendly reception staffs, waited half hour to complete check-in. Then, discovered the rooms are so old. Bath tub is dirty. Silicon in the toilets grew black. The kids playground is lack of maintenance. Gym staff allowed me to get two towels only although I bought two bedrooms suite that accommodate max 4 adults. The reason was they have limited towels. I didn't see many swimming in the pool though. It is definitely the biggest mistake to stay at this hotel.
Teng M. Solo travelers Malaysia, May 26, 2015
Friendly staffs but not very good hotel condition

Friendly staffs, strategic location
4.7
Eugene Y. Business travelers Malaysia, May 17, 2015

The lobby is nice.
6.7
We upgraded from standard to superior as standard has no windows. However we were told that we can only have certain rooms (lower floors) . We got there early (10 am) and was told to return later to check in as there were no available rooms. Most of our Kuching friends told us to choose another hotel for our next visit.
Sim Z. Business travelers Malaysia, May 16, 2015
Good location with running down room

Good location, walking distance to oldest street in town, local food
5
Very small room with smelly aroma, uncomfortable bed set, it's high time to upgrade
< Previous page 1 - 10 of 721 reviews Next page >

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Customers like this hotel for:
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Kuching International Airport (7.9 Km)
Customer comments:
  • "Close to shopping area" , "comfortable" , "Friendly staff"
Top attractions in the area:
  • Sarawak Museum (0.2 Km / 3 min walk)
  • Brooke Memorial (0.4 Km / 5 min walk)
  • Islamic Museum (0.4 Km / 5 min walk)
  • Hong San Temple (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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