arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.2
Based on 826 reviews

Recent customer comments

Filter by traveler type
Very good

based on 826 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 5.6
  • Location 8.0
  • Room Comfort/Standard 7.4
  • Service 7.1
  • Value for Money 7.2
  • Food/Dining 6.9

January 15, 2014
value for money
nice and friendly staff
The Hotel has six international standard food and beverage outlets: Ristorante Beccari, the award-winning Italian restaurant; Aurora Court coffee house; Victoria Arms (English pub); Yn Cellar; La Habana Cigar Divan; and its café bistro, Seattle Coffee & Tea.

January 14, 2014
closed to shopping area
comfortable bed closed to shopping mall
comfortable bed , very closed to shopping area, easy to airport

Haji M.
Brunei Darussalam
January 02, 2014
Great hotel
Unique, historical and antique

Ellya H.
January 02, 2014
very clean room and surrounding area
clean room,easy access
Very comfortable and will suggest to friend and family.

Mohd B.
December 31, 2013
Good Nice place
Central of town, Veru Nice design hotel and Classic parorama
Very Nice Hotel with the classic design. Staff friendly and good help. Services with 5 star hotel

Tan V.
December 30, 2013
The worst hotel with fake 5 stars
Please be aware, this is actually not a 5 stars hotel as the certificate show in the lobby. Please dont be cheated by the lobby. Besides the lobby looks abit grand, the rest of the hotel is terrible, very very poor facilities. According to the staff, it is a 4 stars hotel but for me this is actually a budget hotel, maybe a budget hotel's facilities and staff's attitude is better than this so called 5 stars hotel. The room is very very dirty, smelly and smoky, it is not maintain at all. The corridor is horrible & scary. The staff is rude and not helpful. We are really regret of choosing this hotel, it really affected our trip & mood.

December 30, 2013
Nice location but water ponding at toilet.
Food, location & comfortable room
centrally located hotel and nice design. My room are comfortable but only for bathroom water ponding. Have made a complaint, they changed my room but the problem still same at the other room.

December 29, 2013
Nice and Comfort
Clean, Friendly and Nice

December 23, 2013
Good location but a bit run down
Location, Service, Convenient
this 5 star hotel is a bit run down. But the hotel staff are quite friendly and provide good service. it is close to a shopping centre. No free wifi was provided to hotel guests and the charges are rather expensive.

December 19, 2013
location central
nice room , location nice
satisfied this hotel stay, location is very great and convenience to the shopping area