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Merdeka Palace Hotel & Suites

Jalan Tun Abang Haji Openg, P.O. Box A298, Kuching City Center, Kuching, Malaysia 93000 (Show on map)

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Area: Kuching City Center Number of Rooms: 213

Recent customer reviews

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Good

7.3

based on
667 reviews

Value for Money
7.3
Location
7.9
Staff Performance
7.1
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (667)
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Aminnudin K. Families with young children Malaysia, December 18, 2012
Good location

Nearby waterfront and Sarawak museum
6.3
Although hotel is within walking distance to waterfront, museum & shopping complex, the Kuching authority should make special provision for pedestrian crossing since most of the time, it's hard to cross the road to waterfront & shopping complex especially with small kids. Also hotel management should look into improving the elevator service since when we were there only one elevator is in service.
Travel tip: For those driving, recommend to ensure gps working or bring a map since road signs are not good at kuching town
Loh L. Business travelers Malaysia, December 17, 2012
Great location with comfortable room

Great Location
6.7
The location of the hotel is very convenience for businessman.
Thomas O. Business travelers Australia, December 13, 2012
Great location

Staff
8.3
The location was great with easy access to town and many attractions with in easy walking distance. The hotel was clean and the staff were friendly and helpful. Dining in the hotel was nice and there were many and varied eating places with in walking distance. Overall I would stay again.
Kamis N. Business travelers Malaysia, December 8, 2012
Lovely hotel

Best features
8
the hotel , from the outside, looks impressive, and its location, just next to the open field with its historical significance , is just marvelous. its proximity to the sarawak museum is a boon. it is also within easy walking distance to the riverside and to the old town of kuching. as such, there is no need to take any of kuching's expensive taxis to go to these places. unfortunately, although the lobby and the restaurants in the hotel have been properly maintained to retain its original grandeur and shine, the rest of the hotel has not. i'm not sure if there is a new wing, but the area where our room was, stank of age and poor maintenance. the lighting was also dark and the facilities in the room, including the bathroom , have been poorly maintained. there is a dire need for these areas to be upgraded to the standard at least equivalent to that of the lobby and reception areas.
Chong S. Business travelers Malaysia, November 29, 2012
luxury old and classic

good location , nice view
6
very grand luxurious hotel, old & classic. room's wall paper were peeling off... next to town centre market , opposite have newly open shopping complex - Plaza Merdeka. service not efficient coz room not ready for check in even at 3 pm
Elliot R. Families with young children United Kingdom, November 25, 2012
Friendly Hotel

Leaking roof on 8th floor
7.3
Nothing much to comment on this hotel. Staff are friendly and it is so close to very sight attraction in the city. The downfall is that, being a 5 star hotel, it does not have what it takes as a 5 star hotel. Breakfast choice was few, food taste was just okay. When we went up to 8th floor as my daughter wanted to have a swim, the whole floor were flooded from the rain as the roofs are leaking. When it rains, apparently almost all facilities for guest on 8th floor are closed
Mohd Z. Solo travelers Malaysia, November 23, 2012
Quiet and lovely services

Worth the money spent
8.3
Nice location. Not too far from the riverside and the city centre. Withe opening of the Merdeka Square soon, it would of great avtage to stay in this hotel. Nice breakfast. The room was rather gloomy. No window. But with high discount, it was worth the money spent. Furthermore I was on bussiness trip and hardly stay in the room except for sleeping. Taxis easily available when needed. Staff are friedly and helpful
Hotel Feature Tip: Come early for breakfast
Chin Y. Business travelers Malaysia, November 23, 2012
Great Location

Near new shopping center
7.3
Hotel room is big, very near to shopping complex plaza merdaka. If can provide Wifi is more better. Their staff also very nice and helpful.
Ling L. Business travelers Malaysia, November 14, 2012
Excellent place

Nice hotel
8.3
The receptionist is very friendly and fast arrangement. They are fast to respond our request when comes to changing room. Very satisfied with their respond.
Anuar I. Families with young children Malaysia, November 10, 2012
Great location to many historical sites

Clean hotel and friendly staff
9
I have great stay and the room was clean, cozy albeit a little small for a family of 2 young chidren. You will feel very much welcome with warm reception on arrival.
Sightseeing/Attractions Tip: Next to some famous historical sites and within walking distance to Sarawak Mezeum and also river explanade.

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Merdeka Palace Hotel & Suites KuchingMerdeka Palace Hotel & Suites Kuching - Standard TwinMerdeka Palace Hotel & Suites Kuching - Deluxe KingMerdeka Palace Hotel & Suites Kuching - Standard QueenMerdeka Palace Hotel & Suites Kuching - Superior TwinMerdeka Palace Hotel & Suites Kuching - Apartment BedroomMerdeka Palace Hotel & Suites Kuching - LobbyMerdeka Palace Hotel & Suites Kuching - La Habana Cigar DivanMerdeka Palace Hotel & Suites Kuching - Reception CounterMerdeka Palace Hotel & Suites Kuching - Swimming PoolMerdeka Palace Hotel & Suites Kuching - Aurora Court All Day Dining RestaurantMerdeka Palace Hotel & Suites Kuching - Ristorante BeccariMerdeka Palace Hotel & Suites Kuching - Seattle Coffee & TeaMerdeka Palace Hotel & Suites Kuching - Wine CellarMerdeka Palace Hotel & Suites Kuching - Victoria ArmsMerdeka Palace Hotel & Suites Kuching - Hotel ExteriorMerdeka Palace Hotel & Suites Kuching - Meeting RoomMerdeka Palace Hotel & Suites Kuching - ExteriorMerdeka Palace Hotel & Suites Kuching - Executive BoardroomMerdeka Palace Hotel & Suites Kuching - LobbyMerdeka Palace Hotel & Suites Kuching - Recreational FacilitiesMerdeka Palace Hotel & Suites Kuching - Exclusive Apartment Suite Room Only

Customer Reviews - Merdeka Palace Hotel & Suites, Kuching

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