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Merdeka Palace Hotel & Suites

Jalan Tun Abang Haji Openg, P.O. Box A298, Kuching City Center, Kuching, Malaysia 93000

Recent customer reviews

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Very good

7.2

based on 799 reviews

692 reviews in English

Value for Money
7.2
Location
8.0
Staff Performance
7.1
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
7.4
Food/Dining
6.9
All reviews (799)
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Gia I. Business travelers Malaysia, June 9, 2013
large suites good for big groups

nice rooms, big space, centrally located
8
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Chek P. Families with young children Singapore, June 8, 2013
Not one to recommend as far as service goes

Room size is ok
4.7
The hotel location and room are ok. But the service needs much improvement. 1. No room slipper. I requested for it but staff said hotel could only provide 2. When I ask for more, she said at most 3. When I told her I paid for 5 guests, she then reluctantly agreed. 2. No toothbrush or comb provided. Need to request. 3. Hairdryer not working, need to replace. 4. Iron board stand is broken, need to replace. 5. Internet connection id/pw need to request every . 6. One of the chair in the living room has a sharp-like nail sticking out, almost hurt my guest. 7. One evening found no towel was provided. Called staff, but she said the hotel was waiting for their laundry vendor to arrive. This is not acceptable as the hotel should have sufficient towels for guests. While the above made the stay not so pleasant, I have to say the staff attended to my other requests promptly because of my wheelchair-bound mother and visiting relatives. Thank u.
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Sheena F. Groups Malaysia, June 4, 2013
The hotel was convenient and family friendly

Spacious rooms, near shopping center, attentive staff
7.3
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Muhammad S. Groups Singapore, June 4, 2013
Absolutely horrible.

Centralised located. Friendly staffs
5.3
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Wong A. Families with young children Malaysia, June 4, 2013
ok

luxury holiday
6.7
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Vincentius J. Business travelers Indonesia, June 4, 2013
not bad

location, shopping, culture
6.7
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Irma J. Families with young children Malaysia, June 2, 2013
It was ok for a weekend gateway with the family

location, ample parking, swimming pool
6.7
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Josephine T. Families with young children Malaysia, June 1, 2013
Not satisfied

location strategy only
4.7
Old hotel, window at room facing car park, swimming pool not clean, additional wifi password need to pay.
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Ooi P. Families with young children Malaysia, May 28, 2013
it was a great vacation.

The location of the hotel, the location of the hotel and the location of the hotel.
7.3
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Ooi P. Families with young children Malaysia, May 28, 2013
it was a great vacation.

the strategic location, the strategic location and the strategic location.
7
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Merdeka Palace Hotel & Suites KuchingMerdeka Palace Hotel & Suites Kuching - LobbyMerdeka Palace Hotel & Suites Kuching - Guest RoomMerdeka Palace Hotel & Suites Kuching - Guest RoomMerdeka Palace Hotel & Suites Kuching - Exclusive Apartment Suite Room OnlyMerdeka Palace Hotel & Suites Kuching - ApartmentMerdeka Palace Hotel & Suites Kuching - Executive BoardroomMerdeka Palace Hotel & Suites Kuching - Meeting RoomMerdeka Palace Hotel & Suites Kuching - BallroomMerdeka Palace Hotel & Suites Kuching - RestaurantMerdeka Palace Hotel & Suites Kuching - Seattle Coffee & TeaMerdeka Palace Hotel & Suites Kuching - RestaurantMerdeka Palace Hotel & Suites Kuching - Food and BeveragesMerdeka Palace Hotel & Suites Kuching - Fitness RoomMerdeka Palace Hotel & Suites Kuching - Swimming PoolMerdeka Palace Hotel & Suites Kuching - Surroundings - Sarawak Museum Merdeka Palace Hotel & Suites Kuching - RestaurantMerdeka Palace Hotel & Suites Kuching - RestaurantMerdeka Palace Hotel & Suites Kuching - Meeting RoomMerdeka Palace Hotel & Suites Kuching - Meeting Room


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