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Very good 7.2
Based on 818 reviews

Recent customer comments

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Very good



based on 818 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 5.9
  • Location 8.0
  • Room Comfort/Standard 7.4
  • Staff Performance 7.1
  • Value for Money 7.2
  • Food/Dining 6.9

7 JULIE H.
Malaysia
July 22, 2013
Nice and comfy
Location, size, friendly staffs
Though it was a short stay, it was a pleasant one coz it was centrally located, within walking distance to india street, carpenter street, merdeka plaza, etc etc. COnvenient!

8 Mee P.
Malaysia
July 22, 2013
Comfortable , enjoyable stay and easy to locate
in city, easy to access to shopping, comfortable room and enjoyable stay.
Enjoyable stay at the hotel, comfortable room and easy access to shopping area.

8 Yeo C.
Singapore
July 20, 2013
It is very comfortable to stay in this hotel.
Good location, near to museum, near to shopping centre.
Excellence, the hotel is very clean, it is very near to the historical museum, islamic museum, nature museum and reservoir park. The shopping centre is just about 200 meters away from the hotel, and the waterfront is within the walking distance.

8 Donald B.
United States
July 19, 2013
Very satisfied.
Close to waterfront. Close to Sarawak Museum. Shuttle access to Rainforest World Music Festival
Our stay was very enjoyable. The staff was friendly. Breakfast was not included in our package, but we ate at the buffet every morning. There was a large selection of food and the wait staff were friendly and helpful. Our cups never went empty. almost everything we wanted to see in the city was within easy walking distance.

8 Ho K.
Malaysia
July 19, 2013
Comfort and luxury
Clean, Luxury and Affordable
The staff very attentive and honest, i leave my spectacular in my room. They kept it and return to me in my next visit.

6.3 ESAH Y.
Malaysia
July 14, 2013
Not satisfied
I don't think this is a good hotel for me because three time I stuck in the lift because of G button not function and also three times I went down by staircase from floor one
Their lift is not good because three times I was stuck in the lift because of their G button not function n three time I went to ground by staircase.Already told to their reception staff but still not ok.(lift left if from ground floor)

6.3 Yeo C.
Singapore
July 14, 2013
Quiet and very comfortable.
Very near to the kuching historical and islamic museums, and there is also a new shopping centre nearby.
The hotel is Very near to the kuching historical museum and islamic museums, and there is also a new shopping centre and a reservoir park nearby. The deluxe room of the Merdeka Palace Hotei and Suite is very comfortable, the hotel staffs very friendly and helpful. The location of the hotel is good, it is easy to get chinese foods at the coffee shops along the Carpenter Street.

10 MD A.
Malaysia
July 13, 2013
excellent
excellent,satisfied,good service
i will stay at this hotel again, once i come back there, the staff very helpful,

9.7 SHIAO L.
Malaysia
July 11, 2013
Excellent
The good location, service and enviroment.
Is very convenience to Kuching town and water front. It's also a very valuable for money.

3.3 Lawrence S.
Malaysia
July 10, 2013
Disappointed
Large room, fast internet speed, near to the shopping mall
Very disappointed with the receiption(front counter)staff. Arrived at hotel at 3:20pm but the room still not ready yet until 5pm only check in. Staff not very helpful and friendly.