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Recent customer comments

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Very good

based on 846 reviews
  • Cleanliness 6.9
  • Facilities 5.9
  • Location 8.0
  • Room Comfort/Standard 7.4
  • Service 7.1
  • Value for money 7.1
  • Food/Dining 6.9

Choi L. from Malaysia
Business travelers
Stayed one night in July 2013
Worth rates for city centre hotel
Centric Location
Satisfactory service but No breakfast provide Nd hv mosquito at lobby sofa!
Reviewed August 04, 2013

Khaw S. from Malaysia
Business travelers
Stayed 2 nights in July 2013
It was not bad after all
food, access to shopping area,
It was okay after all. Just that everything is pretty old and they really need do to some upgrade. Cleanliness needs to be improved as well.
Reviewed August 04, 2013

RAJAN V. from Malaysia
Solo travelers
Stayed 3 nights in July 2013
comfortable room with good location
Nice location friendly staff and clean room,
My stay at the hotel was great. Near shopping centres and bazaar. Close to Muziums , Chinese temples and Sarawak River. The staff was helplful. The room was comfortable and clean.There are few restaurants in the hotel . There was also swimming pool and fitness centre.
Reviewed August 03, 2013

NGIAM Y. from Malaysia
Families with young children
Stayed one night in February 2013
Good Location
Close to the shopping center.
very nice room with large room size. Suitable for family user
Reviewed August 02, 2013

Arthur C. from Malaysia
Business travelers
Stayed one night in July 2013
Great Location
centrally located
Great hotel for business travelers. Good location and nice Italian restaurant.
Reviewed July 31, 2013

LIEW L. from Malaysia
Stayed 3 nights in July 2013
Great hotel but need refurnish
Great location, clean & elegant
The hotel is nice & elegant, room is spacious & clean. Located nicely in Kuching City Centre and just beside Kuching Museum. Everything is nice but the design & facilities is a bit old age, refurnish is needed. You can know the hotel's age from the room design and the bed/pillow.
Reviewed July 30, 2013

Kee C. from Malaysia
Business travelers
Stayed one night in July 2013
Relax whn travel
Room, staff, service
Helpful staff is great. The first day I checked in, they recommended me the place that I should go for visit!
Reviewed July 30, 2013

Teresa S. from United States
Stayed 4 nights in July 2013
location, pool, comfortable
For the price it was OK but it's an older hotel and can hear too much noise between rooms. Also the budget rooms tend to face the parking garage so no view. Staff were friendly and helpful. Breakfast wasn't as good as we've had before, coffee not hot. Also the recent promotional price didn't include breakfast but it wasn't stated clearly on the web page. It really wasn't a bargain because if you add breakfast it was more expensive than the normal price.
Reviewed July 27, 2013

AZLIN H. from Malaysia
Business travelers
Stayed one night in July 2013
Business Trip mixed with pleasure
Centrally located; nice decor and ambiance; good dining and drinking restaurants.
The hotel is centrally located in the city of Kuching with nice decor and ambiance, but the decoration is old and require refurbishment. The hotel is close to a new shopping complex called Merdeka Plaza, and it is just a walking distance to the hotel. At night, many people walk around on the field in front of the hotel to enjoy the view and for exercise.
Reviewed July 27, 2013

Lee G. from Malaysia
Stayed 3 nights in April 2013
Great and Impressive Hotel
Comfortable bed, nice location and good room service
Nice room service and good facility. Free car parking and friendly staff
Reviewed July 26, 2013