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Verified traveler reviews

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Very good



based on 846 reviews
  • Cleanliness 6.9
  • Facilities 5.9
  • Location 8.0
  • Room Comfort/Standard 7.4
  • Service 7.1
  • Value for money 7.1
  • Food/Dining 6.9

Mohamad R.
Malaysia
June 15, 2013
Clean and tidy
Location and view.

vincentius Y.
Indonesia
June 14, 2013
not bad
location, shopping, culture

Hui C.
Malaysia
June 13, 2013
Good
near to shopping centre and other attractions

irma J.
Malaysia
June 12, 2013
It was ok for a weekend gateway with the family
location, ample parking, swimming pool

CHEK W.
Singapore
June 11, 2013
Not one to recommend as far as service goes
Room size is ok
The hotel location and room are ok. But the service needs much improvement. 1. No room slipper. I requested for it but staff said hotel could only provide 2. When I ask for more, she said at most 3. When I told her I paid for 5 guests, she then reluctantly agreed. 2. No toothbrush or comb provided. Need to request. 3. Hairdryer not working, need to replace. 4. Iron board stand is broken, need to replace. 5. Internet connection id/pw need to request every . 6. One of the chair in the living room has a sharp-like nail sticking out, almost hurt my guest. 7. One evening found no towel was provided. Called staff, but she said the hotel was waiting for their laundry vendor to arrive. This is not acceptable as the hotel should have sufficient towels for guests. While the above made the stay not so pleasant, I have to say the staff attended to my other requests promptly because of my wheelchair-bound mother and visiting relatives. Thank u.

Muhammad S.
Singapore
June 09, 2013
Absolutely horrible.
Centralised located. Friendly staffs

Sheena F.
Malaysia
June 07, 2013
The hotel was convenient and family friendly
Spacious rooms, near shopping center, attentive staff

Adam G.
United States
June 06, 2013
Could be better
Friendly staff, comfortable lobby, beautiful design
No complimentary drinks in the room, bathroom smells so bad, view was a parking lot

irma M.
Malaysia
June 05, 2013
Big and nice room
The room is large and clean. The breakfast is good too
The 2 rooms apartment is very large and suitable for family who travel with kids. The apartment is clean.The breakfast has variaty of food.

Josephine T.
Malaysia
June 04, 2013
Not satisfied
location strategy only
Old hotel, window at room facing car park, swimming pool not clean, additional wifi password need to pay.