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Very good 7.2
Based on 828 reviews

Recent customer comments

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Very good

based on 828 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 5.7
  • Location 8.0
  • Room Comfort/Standard 7.4
  • Service 7.1
  • Value for Money 7.2
  • Food/Dining 6.9

December 24, 2015
Disappointed stay at Merdeka Palace
Strategic location right in the middle of the city, convenient parking place for guest and nice lobby decoration and spacey.
Unpleasant experience due to a few factors. Firstly, the room are stink due to Cigeratte smell. Secondly, rooms are not well make up upon checking. There are no towels, floor mate, hand and face towels are not available event at 5pm. Drinking waters are not available until the next day. There are no kitchen utensils except a microwave oven. There are some cockroaches crawling at the living rooms. Limited choices of breakfast menu.

Lie F.
December 19, 2015
close to city center, quiet & easy access
the rooms need to be renovated badly. wall paper is stripping, caret is old & stink.

December 10, 2015
Great location, good food, friendly staff

Jaleha J.
December 09, 2015
Safe Stay & a Few Minutes Walk for Shopping
i) Safe stay and Merdeka Palace Hotel is close to police station ii) Warm hospitality from all staff iii) Free parking fee & exercises facilities.
I felt safe and good. I felt my family is safe staying in this Hotel and we felt relax.

nazawawe B.
December 01, 2015
True Experience
regret choosing the hotel. Tobacco odour in room, checkin at 2:30 pm towel only provided at 7:30 pm after many attemp. Duty Mgr not taking calls.

Rajashamsiah R.
November 23, 2015
Excellent location and value for money.
Location, food and accessibility
Great location and easy access to waterfront area. Also close to a shopping complex so easy to get food.

Hwong K.
November 22, 2015
Great Hospitality and location.
Easy to find food (Walking distance), near to shopping mall and easy to find.

nur S.
November 19, 2015
Old hotel. Needs a face lift.

Nurrasyidah B.
November 18, 2015
Cleaniness, friendly staff and room.
Just nice.

Noor Z.
November 16, 2015
Family Weekends in Kuching
Location, Cleanliness, Friendly Staff
The stay was ok. The breakfast is a bit disappointing for a 4 star hotel. Room was clean and spacious. Staff was very accommodating. Location is good. Next to Sarawak Museum and a shopping mall