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Very good 7.2
Based on 818 reviews

Recent customer comments

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Very good

based on 818 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 5.9
  • Location 8.0
  • Room Comfort/Standard 7.4
  • Service 7.1
  • Value for Money 7.2
  • Food/Dining 6.9

7.3 Nor M.
June 15, 2015
the room needs refurbishment badly. old bed+pillow
location, friendly staff
Was ok, hotel rooms were rundown, in need of fresh towels and bedding sheets.! Bathroom not properly clean. But friendly faces make up the flaws

7.3 LOU Y.
June 10, 2015
Great location but rooms are old and old fashioned
location, nice lobby and coffee shop
Check in was fast and efficient, however the room was old fashioned, the carpets stained and when I ask for slippers they gave me a old one with some stain on it. The location was superb, U can easily get food from the carpenter street next to it for breakfast, lunch or dinner.

8.7 Ruhaizad D.
June 09, 2015
A bit rundown and old hotel
Food, staff and location
It's a bit rundown and old hotel. The room was a bit smelly but clean. The food is simple but good. The gym was also a bit stuffy and the smell was really not pleasant at all. The pool was also a bit rundown. Looks like there were a lot of part of the hotel needs a face lift.

3.7 Hui L.
June 04, 2015
a wrong decision to stay
location is good. walking distance to museum n plaza merdeka.
I bought a one night stay for a 2-bedrooms suite. We first welcomed by two unfriendly reception staffs, waited half hour to complete check-in. Then, discovered the rooms are so old. Bath tub is dirty. Silicon in the toilets grew black. The kids playground is lack of maintenance. Gym staff allowed me to get two towels only although I bought two bedrooms suite that accommodate max 4 adults. The reason was they have limited towels. I didn't see many swimming in the pool though. It is definitely the biggest mistake to stay at this hotel.

4.7 Teng L.
May 27, 2015
Friendly staffs but not very good hotel condition
Friendly staffs, strategic location

8.3 Norazlinda R.
May 24, 2015
Great Location
Location, Location & Location
The room is equipped with old interior design and quite noisy on weekend due to loud music. However, the food and cleanliness is great. Their staff is always helpful with everything that your need and the food do have limited variety. Location are great as near to the main attraction just by walking.

6.7 Eugene Y.
May 21, 2015
The lobby is nice.
We upgraded from standard to superior as standard has no windows. However we were told that we can only have certain rooms (lower floors) . We got there early (10 am) and was told to return later to check in as there were no available rooms. Most of our Kuching friends told us to choose another hotel for our next visit.

5 Sim L.
May 17, 2015
Good location with running down room
Good location, walking distance to oldest street in town, local food
Very small room with smelly aroma, uncomfortable bed set, it's high time to upgrade

May 15, 2015
Old & need renovation
This hotel need internal room renovation. Outside looks good but inside is old

7 Abdul S.
May 10, 2015
have a try
friendly staff, car park safe
Uncomfortable - noise from life band affect our sleep