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Merdeka Palace Hotel & Suites

Jalan Tun Abang Haji Openg, P.O. Box A298, Kuching City Center, Kuching, Malaysia 93000 (Show on map)

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Merdeka Palace Hotel & Suites Kuching - Surroundings - Sarawak Musuem
Area: Kuching City Center Number of Rooms: 213

Recent customer reviews

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Good

7.3

based on
679 reviews

Value for Money
7.3
Location
7.9
Staff Performance
7.1
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (679)
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Hasnul H. Business travelers Malaysia, September 6, 2014
Good value for money

Large,comfortable and good value
8
The hotel is good value for money and the rooms are clean and spacious
Jonathan T. Business travelers Malaysia, August 20, 2014
Like a Cold Room

Nothing
4.3
Aircon switch is not adjustable. No sufficient bath towels are provided, need to request from the house keeping.
Nor E. Groups Malaysia, August 17, 2014
Nice location. Bad hospitality.

Location. Location. Location.
5.3
The location is nice. But the hospitality is bad. Late check in. Supposed to be at 2pm but we have to wait for an hour to check into the room. Reception or front office staff are not friendly at all. The same goes to the manager. They can't handle large group of people who want to check in. They took so long to clean up the room. Only one lift operates. Long queue of people waiting to take the lift. No towels in the room. Took them two hours to provide the towels to us.
Rose S. Couples Malaysia, August 17, 2014
Spacious but poor cleanliness, friendly staff

Friendly staff
5.7
I was here to run for the first international Kuching marathon so the location was superb since the venue was just beside the hotel. However, the hotel soundproof was terrible. I was staying on the 15th floor but throughout the night i could hear all the preparations going below. Could not rest well at all. The rooms and living room were spacious but cleanliness is lacking. The pillows did not smell fresh and there were even leftover drinking bottles not clear away by housekeeping. The wallpapers were also torn on various areas. The escalator was also slow and only one was functioning for the 2 days i was there. The big plus point would b the friendly staff, everyone i encounter were friendly which sorta make up for the rest.
Awg S. Families with older children Malaysia, July 30, 2014
Unpleasant stay at Merdeka Palace hotel

Good location and easy access to shopping complex
5.7
The interior is very old and need major renovation.
Sing T. Families with young children Malaysia, July 29, 2014
Poor experience.

Good location, friendly staff and privacy.
7.3
The apartment with 3 rooms are not welly maintenance and the the kitchen were empty with even no refrigerator. The furniture are old and the room is quite dirty. I will not stay at this hotel again.
Goh G. Business travelers Malaysia, July 24, 2014
nice

location, food, atmosphere
7
Nurfarhana M. Couples Malaysia, July 13, 2014
love this hotel

food, location, perking
10
so far so good
Wai C. Groups Hong Kong, July 11, 2014
Poor staff performance!

Poor staff performance, good location and value for money.
5.7
Poor staff performance, good location and value for money.
Wai C. Groups Hong Kong, July 7, 2014
Poor staff performance!

good loaction and value for money.
5.7
Poor staff performance, good location and value for money.

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Merdeka Palace Hotel & Suites KuchingMerdeka Palace Hotel & Suites Kuching - LobbyMerdeka Palace Hotel & Suites Kuching - Guest RoomMerdeka Palace Hotel & Suites Kuching - Guest RoomMerdeka Palace Hotel & Suites Kuching - Exclusive Apartment Suite Room OnlyMerdeka Palace Hotel & Suites Kuching - ApartmentMerdeka Palace Hotel & Suites Kuching - Executive BoardroomMerdeka Palace Hotel & Suites Kuching - Meeting RoomMerdeka Palace Hotel & Suites Kuching - BallroomMerdeka Palace Hotel & Suites Kuching - RestaurantMerdeka Palace Hotel & Suites Kuching - Seattle Coffee & TeaMerdeka Palace Hotel & Suites Kuching - RestaurantMerdeka Palace Hotel & Suites Kuching - Pub/LoungeMerdeka Palace Hotel & Suites Kuching - Pub/LoungeMerdeka Palace Hotel & Suites Kuching - Pub/LoungeMerdeka Palace Hotel & Suites Kuching - Fitness RoomMerdeka Palace Hotel & Suites Kuching - Swimming PoolMerdeka Palace Hotel & Suites Kuching - Surroundings - Sarawak Musuem

Customer Reviews - Merdeka Palace Hotel & Suites, Kuching

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