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Merdeka Palace Hotel & Suites

Jalan Tun Abang Haji Openg, P.O. Box A298, Kuching City Center, Kuching, Malaysia 93000 (Show on map)

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Area: Kuching City Center Number of Rooms: 213

Recent customer reviews

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Good

7.3

based on
674 reviews

Value for Money
7.3
Location
7.9
Staff Performance
7.1
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (674)
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Nor E. Groups Malaysia, August 17, 2014
Nice location. Bad hospitality.

Location. Location. Location.
5.3
The location is nice. But the hospitality is bad. Late check in. Supposed to be at 2pm but we have to wait for an hour to check into the room. Reception or front office staff are not friendly at all. The same goes to the manager. They can't handle large group of people who want to check in. They took so long to clean up the room. Only one lift operates. Long queue of people waiting to take the lift. No towels in the room. Took them two hours to provide the towels to us.
Rose S. Couples Malaysia, August 17, 2014
Spacious but poor cleanliness, friendly staff

Friendly staff
5.7
I was here to run for the first international Kuching marathon so the location was superb since the venue was just beside the hotel. However, the hotel soundproof was terrible. I was staying on the 15th floor but throughout the night i could hear all the preparations going below. Could not rest well at all. The rooms and living room were spacious but cleanliness is lacking. The pillows did not smell fresh and there were even leftover drinking bottles not clear away by housekeeping. The wallpapers were also torn on various areas. The escalator was also slow and only one was functioning for the 2 days i was there. The big plus point would b the friendly staff, everyone i encounter were friendly which sorta make up for the rest.
Awg S. Families with older children Malaysia, July 30, 2014
Unpleasant stay at Merdeka Palace hotel

Good location and easy access to shopping complex
5.7
The interior is very old and need major renovation.
Sing T. Families with young children Malaysia, July 29, 2014
Poor experience.

Good location, friendly staff and privacy.
7.3
The apartment with 3 rooms are not welly maintenance and the the kitchen were empty with even no refrigerator. The furniture are old and the room is quite dirty. I will not stay at this hotel again.
Goh G. Business travelers Malaysia, July 24, 2014
nice

location, food, atmosphere
7
Nurfarhana M. Couples Malaysia, July 13, 2014
love this hotel

food, location, perking
10
so far so good
Eng Y. Business travelers Malaysia, June 22, 2014
Average

Centrally located, near to shopping mall, fast check out
6
1. Not too bad, however, cannot totally believe in the picture show on website. Website picture show the hotel is very nice, but when go in is only so so… 2. It say that this hotel is 5 star hotel, however, I don't think it is 5 star hotel, it doesn't look like is 5 star hotel. 3. The location for this hotel is good. With walking distance I can reach Merdeka Plaza (mall), this is very convenience for shopping.
Hamdan I. Families with young children Malaysia, June 15, 2014
Good Place Good People

The room, the facility and location
7.7
Splendid. My family and I had a great short stay but wish that we could stay longer
Yiqun L. Business travelers Singapore, June 5, 2014
good city hotel

good location, friendly staff, nice city view..
8
good location, friendly staff, nice city view.. only one device is allowed to connected to room wi-fi, 2nd device onwards, need to pay for the WiFi
Yiqun L. Business travelers Singapore, June 4, 2014
nice city review

good location, friendly staff
8
good location,nice city view. friendly staff. one inconvenience: only one device is allowed to connected to WI-FI.

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Merdeka Palace Hotel & Suites KuchingMerdeka Palace Hotel & Suites Kuching - Standard TwinMerdeka Palace Hotel & Suites Kuching - Deluxe KingMerdeka Palace Hotel & Suites Kuching - Standard QueenMerdeka Palace Hotel & Suites Kuching - Superior TwinMerdeka Palace Hotel & Suites Kuching - Apartment BedroomMerdeka Palace Hotel & Suites Kuching - LobbyMerdeka Palace Hotel & Suites Kuching - La Habana Cigar DivanMerdeka Palace Hotel & Suites Kuching - Reception CounterMerdeka Palace Hotel & Suites Kuching - Swimming PoolMerdeka Palace Hotel & Suites Kuching - Aurora Court All Day Dining RestaurantMerdeka Palace Hotel & Suites Kuching - Ristorante BeccariMerdeka Palace Hotel & Suites Kuching - Seattle Coffee & TeaMerdeka Palace Hotel & Suites Kuching - Wine CellarMerdeka Palace Hotel & Suites Kuching - Victoria ArmsMerdeka Palace Hotel & Suites Kuching - Hotel ExteriorMerdeka Palace Hotel & Suites Kuching - Meeting RoomMerdeka Palace Hotel & Suites Kuching - ExteriorMerdeka Palace Hotel & Suites Kuching - Executive BoardroomMerdeka Palace Hotel & Suites Kuching - LobbyMerdeka Palace Hotel & Suites Kuching - Recreational FacilitiesMerdeka Palace Hotel & Suites Kuching - Exclusive Apartment Suite Room Only

Customer Reviews - Merdeka Palace Hotel & Suites, Kuching

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