Check-in is available from 2:00 pm. All guests must sign the 'No Party' policy. Registered guests must provide valid photo ID matching the booking name and credit card. If you arrive after 10:00 pm, security will assist you with checking into your apartment.
Please note that a 2% surcharge applies for payments with credit card.
Please note that the credit card used for the reservation must be presented upon arrival by the card holder.
Reception will require upon arrival the following pre-authorised credit card bond. These funds will be returned to the credit card after departure but may take 5 - 10 days to become available:
AUD100 for Studio, CUBE and 1-Bedroom Apartments
AUD200 for 2-Bedroom Apartments
AUD300 for 3-Bedroom Apartments
AUD1000 for Penthouse Apartments
Reception will also accept a cash bond, which will be refunded upon departure following an inspection of the apartment by staff:
AUD200 for Studio, CUBE and 1-Bedroom Apartments
AUD400 for 2-Bedroom Apartments
AUD600 for 3-Bedroom Apartments
AUD1500 for Penthouse Apartments
Each bedroom (except Studios) contains 1 king-zipped bed. Please contact the property directly to arrange alternate bedding configuration (additional charges will apply).
Please note that bi-weekly full housekeeping service (twice within 7 days) and a daily re-fresh on all other days. A daily refresh includes all bed made, light service and used towels replaced.
Please note that apartments have complimentary cabled and Wi-Fi high-speed internet access. Limit of 1GB per apartment / per 24hr period, excess usage fees apply.Children and extra beds:
Guests over 5 years old are considered as adults.
Extra beds are dependent on the room you choose, please check the individual room policy for more details.