Very good 8.0
Based on 745 reviews

Up to 30% off with Agoda Insider Deals!

About Meritus Surabaya City Centre

Description

Well-positioned in Surabaya Center, Meritus Surabaya City Centre is the ideal point of departure for your excursions in Surabaya. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Embassy of United Kingdom, Embassy of Germany, Plaza Tunjungan give to this hotel a special charm.

At Meritus Surabaya City Centre, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Step into one of 263 inviting rooms and escape the stresses of the day with a wide range of amenities such as internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service which can be found in some rooms. The hotel offers wonderful recreational facilities such as hot tub, fitness center, sauna, outdoor pool, spa to make your stay truly unforgettable. When you are looking for comfortable and convenient accommodations in Surabaya, make Meritus Surabaya City Centre your home away from home.
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Features

Internet

  • Free Wi-Fi in all rooms

Transportation

  • Valet parking
  • Car park
  • Airport transfer
  • Rental car

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Food & beverage

  • Room service
  • Restaurant(s)
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Newspapers
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Elevator
  • Salon
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Currency exchange
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Policies

When booking more than 5 rooms, different policies and additional supplements may apply.
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Important notice

Please note, breakfast for children aged 6 and above are available at an additional charge.
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Verified traveler reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.3
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Service 7.8
  • Value for Money 7.7
  • Food/Dining 7.5

Frendy H. from Indonesia
Solo travelers
Stayed 2 nights in January 2014
Banktrupt hotel
The hotel is not too much best and standard and I think 2 star hotel is enough
Reviewed September 04, 2015

Erol S. from Australia
Couples
Stayed 2 nights in May 2014
Would Stay Again!!!
Very Clean, Top Staff, Close to Everything
Reviewed September 04, 2015

nilayati N. from Indonesia
Groups
Stayed one night in January 2013
Receptionist was not honest!
big hotel, international chain, big lobby
still very angry every time I remember about this hotel. The receptionist changed our room to lower type of the room that we paid and the description in Agoda was different with reality. We checked in late around 2 am because we were in road trip from Bali to Jakarta. We were very tired and they gave us wrong room on purpose, I got very angry until they change the room into the right one. I complained when I check out to one staff, he said next time if I come again I will get free dinner or something I don't really remember what he offered, I was too angry, will never go back to this hotel
Reviewed July 29, 2015

Benny L. from Indonesia
Solo travelers
Stayed one night in October 2013
Nice location
Nice clean affordable price for 5 star
Reviewed July 21, 2015

Cun S. from Indonesia
Couples
Stayed one night in April 2012
Overrated
location. location. location.
Stayed years ago and stayed again this time. What a difference. The room has lost its appeal and seem very dated. Everything was working fine, the the carpeting has worn out and the interior design badly needs revamping. Breakfast buffet is sub-standard fare which could be better. Has the hotel manager tried the food lately?
Reviewed May 28, 2015

cheuk S. from Hong Kong
Business travelers
Stayed 3 nights in May 2014
It's ok
location
Reviewed January 19, 2015

BAY S. from Singapore
Families with older children
Stayed one night in July 2014
Nice hotel with good location
clean,location and friendly staff
Nice stay over at Merits.. even though the hotel is old already, but the inner are still quite well maintained. Friendly staff and good spread of buffet breakfast.
Reviewed January 01, 2015

mike H. from South Korea
Business travelers
Stayed one night in May 2012
Meritus Surabaya City Centre
gooooooooooooood
Reviewed December 21, 2014

Desmond H. from China
Solo travelers
Stayed 3 nights in October 2013
good hotel
sleep
Good
Reviewed December 12, 2014

Desmond H. from China
Solo travelers
Stayed 3 nights in October 2013
good hotel
sleep sleep sleep
Sleep
Reviewed December 12, 2014



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