Very good 8.0
Based on 745 reviews

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About Meritus Surabaya City Centre


Well-positioned in Surabaya Center, Meritus Surabaya City Centre is the ideal point of departure for your excursions in Surabaya. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Embassy of United Kingdom, Embassy of Germany, Plaza Tunjungan give to this hotel a special charm.

At Meritus Surabaya City Centre, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Step into one of 263 inviting rooms and escape the stresses of the day with a wide range of amenities such as internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service which can be found in some rooms. The hotel offers wonderful recreational facilities such as hot tub, fitness center, sauna, outdoor pool, spa to make your stay truly unforgettable. When you are looking for comfortable and convenient accommodations in Surabaya, make Meritus Surabaya City Centre your home away from home.
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  • Free Wi-Fi in all rooms


  • Valet parking
  • Car park
  • Airport transfer
  • Rental car

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Food & beverage

  • Room service
  • Restaurant(s)
  • Bar


  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Newspapers
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Elevator
  • Salon
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • Currency exchange
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When booking more than 5 rooms, different policies and additional supplements may apply.
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Important notice

Please note, breakfast for children aged 6 and above are available at an additional charge.
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Verified traveler reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 8.3
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Service 7.8
  • Value for Money 7.7
  • Food/Dining 7.5
Sort by

Frendy H.
September 04, 2015
Banktrupt hotel
The hotel is not too much best and standard and I think 2 star hotel is enough

Erol S.
September 04, 2015
Would Stay Again!!!
Very Clean, Top Staff, Close to Everything

nilayati N.
July 29, 2015
Receptionist was not honest!
big hotel, international chain, big lobby
still very angry every time I remember about this hotel. The receptionist changed our room to lower type of the room that we paid and the description in Agoda was different with reality. We checked in late around 2 am because we were in road trip from Bali to Jakarta. We were very tired and they gave us wrong room on purpose, I got very angry until they change the room into the right one. I complained when I check out to one staff, he said next time if I come again I will get free dinner or something I don't really remember what he offered, I was too angry, will never go back to this hotel

Benny L.
July 21, 2015
Nice location
Nice clean affordable price for 5 star

Cun S.
May 28, 2015
location. location. location.
Stayed years ago and stayed again this time. What a difference. The room has lost its appeal and seem very dated. Everything was working fine, the the carpeting has worn out and the interior design badly needs revamping. Breakfast buffet is sub-standard fare which could be better. Has the hotel manager tried the food lately?

cheuk S.
Hong Kong
January 19, 2015
It's ok

January 01, 2015
Nice hotel with good location
clean,location and friendly staff
Nice stay over at Merits.. even though the hotel is old already, but the inner are still quite well maintained. Friendly staff and good spread of buffet breakfast.

mike H.
South Korea
December 21, 2014
Meritus Surabaya City Centre

Desmond H.
December 12, 2014
good hotel

Desmond H.
December 12, 2014
good hotel
sleep sleep sleep


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