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Customers like this hotel for:
    Area recommended for:
  • nightlife
  • sports
  • beaches
    Customer comments:
  • "Beautiful large rooms", "Enclosed and quiet area", "Large and clean room"
    Top nearby attractions:
  • Tourist Center (0.1 Km / 2 min walk)
  • Sabang Beachs (0.2 Km / 3 min walk)
  • Small to Big Lalaguna (0.7 Km / 9 min walk)
  • The Alma-Jane Wreck (0.7 Km / 9 min walk)

Note: Distances are measured as a straight line.

Mermaid Resort

Sabang Beach Puerto Galera, Sabang, Puerto Galera, Philippines 5203 (Show on map)

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"Safety box is good, the shower is good, the fan and air con..."

PUI, Hong Kong November 24, 2015

Features of Mermaid Resort

Hotel Facilities

  • 24-hour room service
  • 24-hour security
  • airport transfer
  • babysitting
  • bar
  • coffee shop
  • concierge
  • daily housekeeping
  • dry cleaning
  • laundry service
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area
  • tours

Sports and Recreation

  • billiards
  • diving
  • massage
  • outdoor pool
  • water sports (non-motorized)


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Languages Spoken

  • English

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Resort Description
Beautifully nestled on the northern shores of Mindoro Island, this town is full of unique coastal...see more Beautifully nestled on the northern shores of Mindoro Island, this town is full of unique coastal villages and is famous for possessing the most magnificent natural harbor and beautiful bays in Philippines. A perfect place for a getaway, this property is simply surrounded by pure mountains, rivers, and streams like Mt. Alinbayan, Mt. Malasimbo, and Mt. Talipanan. Sitting on the Sabang Beach, Mermaid Resort features stunning views and a tranquil atmosphere. This property boasts 30 elegant suites and rooms that are well appointed with amenities like air conditioning, fans, a private bathroom, DVD player, flatscreen TV, safety deposit box, and internet connection. Perfect for eco-tourists, leisure lovers, adventure seekers, couples, family, team building trips, and friends, Mermaid Resort is simply ideal for all types of guests.
Resort Policies
Useful Info
Food, drink and entertainment

Recent customer comments

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All reviews (582)

Business travelers (14)

Couples (203)

Solo travelers (244)

Families with young children (24)

Families with older children (15)

Groups (82)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (582)
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PUI T. Groups
Hong Kong, November 25, 2015
Bad experience from hotel staff

Safety box is good, the shower is good, the fan and air con is good
This resort did not provide any water boiler or hair dryer to customers. The staff said if we want hot water, we could only buy it from the resort in a price of 55p for a bottle. In around 11pm on 2015-11-20 my friend and I brought some beer and snacks from supermarket outside the resort. We then drunk the beer & ate the snack at the balcony outside my room.The bar & restaurant staff came to us and warned us not to eat any food or drink brought from outside the hotel because it was his boss' instructions and the regulations of hotel not allow any customer to drink or eat any beverage or food not purchase from the hotel. The bar staff said if we carry on eating or drinking any food or beverage brought from the outside shop or restaurant, he will charge us some money. The bar staff warned us that we must return to our room immediately, otherwise, he would charge us right away. Finally we went to my room to drink my beer. From that moment my friend and I swear not to purchase any drink, food from that resort. We had never eaten any food or drunk any drink in this resort within the 4 days stayed at this resort.
KA L. Solo travelers
Hong Kong, November 15, 2015
Terrible staff performance

Comfortable bed, big room , great location
Honestly, the hotel is able to provide comfortable bed, great location and big room for customers. However, one of the staff who works in the reception counter wasted my holidays and money! Also, her mistake makes me nearly miss the flight! She has a mole above the corner of her mouth. And she bothered my friends and me in these three days in Mermaid resort. 1. On days 2 morning, she showed me a damaged carpet (a little hole in the carpet) and demands me to compensate the damage (500 peso), however, at that moment, I didn’t argue with that women, because I couldn’t make sure the problem was not my fault, so I paid it. 2. On the last day, I prepared my luggage and just sitting at the lobby while waiting my friends. The women came to drive me out in a very rude way due to I had already passed the check out time. 3. I paid 175 USD for the transportation to leave from Puerto Galera to Manila Airport, which is arranged by that women. The boat to Batangas-Tabangao was on time to sent me and my friends to leave from Puerto Galera. However, we had waited for quite a long time for the van at Batangas-Tabangao and the driver told me that the reception told him the wrong address to pick me up so that he was late.
kelly C. Families with older children
Philippines, November 09, 2015
good place but serve badly

big rooms . clean & comfort
comfortable rooms but the staff their wasn't nice, specially that receptionist, she don't have enough patience to answer my questions and not helpful
Katrina H. Couples
Philippines, November 02, 2015
Comfortable but could use some improvement

Size of junior suite. It's sister dive resort on Sabang Beach. Staff was helpful and friendly.
I thought mermaid resort was comfortable, big room (junior suite) but I didn't like that bathroom as it seemed rather dangerous in its design. I loved that it was connected to Mermaid dive resort down the road which offered professional dive services and quality dive equipment. I would come back again but perhaps request another room. Also, the pool needs to be fixed as it was looking a bit rundown. Staff were very helpful and efficient.
Xiao L. Groups
China, October 08, 2015
Great place but a bit expensive for divers

location, room condition, staff
It's probably one of the best conditioned hotels near sabang beach. The bathtub is huge and room is big. But for divers, the price is still high. And the wifi is as horrible as the rest places
stanley C. Solo travelers
United States of America, September 28, 2015
Comfort stay

friendly staff, good location, big room
Nice big clean hotel in good location, comfortable bed, nice pool, big screen TV, good a/c. I will stay there again.
Richaed F. Solo travelers
United States of America, October 04, 2015

Location. Privacy. Cleanliness/
Jochen K. Solo travelers
Germany, August 24, 2015
Very friendly staff, clean, good room

Very friendly staff, even standard rooms in a very good condition, fast WiFi in the room, good and big bathroom
Enjoyed the time and the trips, organized by the staff to special places like the hidden paradise.
Brad R. Couples
Australia, July 06, 2015
Enjoyable stay

Clean, friendly staff and good position. Thank you for enjoyable stay
Staff were friendly n was nice but a little expensive ...had the penthouse with the jacuzzi . Very nice n good size.. I would stay here again
Herbert M. Solo travelers
United States of America, June 08, 2015
Great value

Cleanliness, staff, location
Overall I had a great stay. I did not dine in the restaurant so I cannot comment on it. However, room and hotel grounds were clean. The rooms are fairly basic, but adequate for a 3 star facility. I recommend upgrading to a deluxe room if it is within the budget. My only complaint is with regard to the bathrooms. Bathrooms are very small with no counter space for toiletries. Also the shower curtain in my room was too small to contain that water. So every shower resulted in the entire bathroom floor getting wet. It was an inconvenience, but not a deal breaker for my short 3.5 day stay. It would have been tough to deal with that small bathroom space for an extended stay. A final note to scuba divers - I used the resort's dive shop. It's perhaps the best facility I've seen in my 15 years of diving. It is immacutely maintained. It has all the things you expect plus more. There is a nice bar with television viewing area. The bar serves complimentary tea or coffee during surface intervals. There are also shower/dressing room facilities with complimentary towels provided.

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