Very good 7.1
Based on 258 reviews

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About Mermaid Suite Hotel


Situated in Mayfair and comprised of separate buildings located next to each other, Mermaid Suite Hotel is the perfect place to experience London and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Handel House Museum, Elemis, and John Lewis.

At Mermaid Suite Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Top features of the hotel include a 24-hour front desk, Wi-Fi in public areas, car park, babysitting, and family room.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find Internet access, heating, wake-up service, and a desk. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Mermaid Suite Hotel is an excellent choice for your stay in London.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park

Food & beverage

  • Restaurant(s)


  • Pets allowed

Cleaning services

  • Daily housekeeping

Guest services

  • Luggage storage

On-site facilities

  • Family room
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • ATM

Languages spoken

  • English
  • Arabic
  • Hindi
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Please note that this property does not have a lift.

When booking for 4 or more rooms, different policies and additional supplements may apply.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 1:00 PM
Check-Out Until: 11:00 AM
Number of Restaurants: 1
Number of Rooms : 32
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Verified traveler reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.1
  • Facilities 5.5
  • Location 9.3
  • Room Comfort/Standard 6.5
  • Service 6.7
  • Value for Money 7.0
  • Food/Dining 5.6
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Stephen W.
August 04, 2016
Shopping location
The family room sleeps 5 comfortably and 7 if you use the sofa bed. This is a shopping location and great for oxford, bond and reagent streets. Other than that there is nothing else. Lugging the suitcases up and down the stairs is a real challenge and the sound proofing, or lack of it, is a challenge. That said you would stay here for its location and big room to get the shopping done!

Si S.
South Korea
August 04, 2016
No elevator unkind manager
No elevator unkind manager

Lungsheng L.
United States
July 14, 2016
Good location
Right next to busy shopping center and bus stop/tube station. Continental breakfast provided but the same thing every day. No elevator, have to haul luggage through stairs. Single towel for each guest the most No A/C Provide self made coffee stick enough for one day but I stayed 5 days.

Philipp K.
Sri Lanka
July 13, 2016
good location
perfect location. helpful staff

Yau L.
June 28, 2016
No Free Wifi
No free wifi even in public area. Have to purchase Wifi. Night time loud noise from the street until 1 to 2 am only can sleep

Nita Z.
June 27, 2016
We had to pay extra for wifi. The breakfast was super boring! Hated the beds. Good location.

Dennis L.
April 20, 2016
very convenient location
very close to Oxford shopping area and transportation

Chris W.
United Kingdom
April 18, 2016
Weekend in London
Fantastic location, great staff and good quality rooms.

Lynn M.
United States
March 16, 2016
ok hotel
location location location
Rooms could use some up keept. Paint chipping off the wall, mold in the shower, headboard missing two nobs. I knew for the price it was going to be great, but expected a bit more from the pictures. Staff at the resturant across from hotel were extremely rude! I think I would pay a bit more for a nicer room, this was really run down.

Moayad A.
Saint Kitts And Nevis
March 07, 2016
Only location was good
Not encouraging to stay in it again


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