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Excellent 8.6
Based on 1664 reviews

Recent customer comments

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based on 1664 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.5
  • Location 8.2
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.5
  • Food/Dining 8.0
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Charles V.
New Zealand
September 24, 2012
Great hotel with fabulous swimming pool
Swimming pool and rooms
Very well located, just 5 minute walk to beach and away from hustle of Patong. Plenty of options for eating out. Metadee has great staff that always willing to help, breakfasts are excellent and the swimming pool brilliant. Recommend for both families and couples. Plenty of space with private rooms and lovely gardens.

Chye Y.
September 24, 2012
Very nice place with nice pool
Breakfast is very nice. Variety is not much but there are very nice food.
I like the bath tub. it is really good. Swimming pool is just at the balcony. we swim all day long. They have this fresh fruit juice. The fruit juice is done on the spot. At first when I see the lobby, I am very disappointed as the lobby is very small and does not looks grand at all. but when I walk a bit further and see the big pool, I started to like the place.

Chye Y.
September 24, 2012
Very nice services.
They have a buggy services for you to bring you to the resort.
Very nice place with great services. They are very eager to explain things to you, speak to you to ask for your needs, and understand your problems. Help you get your tour bookings, taxi services and some other misc things they will be glad to help. For the 3 day 2 night, they are very nice to us.

khraisri T.
September 22, 2012
Lovely huge swimming pool
Lovely and clean room not to far from the beach
I would recommend to someone who prefer quite environment not to busy like paying beach.lovely staff but the food abit pricy and boring we would prefer to eat out.

Erin G.
September 21, 2012
Heavenly Gardens
Beautiful and peaceful
My partner and I stayed at the Metadee for a week in a pool access villa! The room was great the bathroom with free standing bath was bigger than my bedroom! Very private, outdoor shower and the gardens were beautiful! All staff were amazing, even the gardeners said hello every morning!! Food was brilliant and buffet breaky had great selection! Loved our time here! Great experience!

Jasmyne M.
September 19, 2012
5 star resort at 3 star price!
Great food, awesome service, beautiful pool
This resort was perfect - the staff went the extra mile every time, the food served in the restaurant was delicious, and the bar by the pool served amazing drinks. The rooms were fairly spacious and immaculate, and the resort was close to Kata Beach and shops, and only half an hour from Phuket Town.

September 19, 2012
beautiful villa at reasonable price
-close to Kata main beach -very convenience -nice swimming pool -but service is so so as not provide early check-in and late check-out

Elsie W.
September 18, 2012
Great pool access room
Quiet, relaxing, huge pool
a small and cozy resort. a little disappoinment, as no welcome drinks for us during check in time, but during our checked out time we saw the caucasians are having red wine for their welcome drinks...seems like the resort is having discrimination between asians and caucasians. the pool was clean and pool access room was amazing. the rooms were spacious, clean and modern. however, we found cockroach in our room and my friend's room. make sure all your bags are zip and close. pillow/pillowcases have a bad smell may be it was due to rainy season. resort is off the main road, but with prompt buggy service i find it was not a problem. staff were often courteous. breakfast was ok. the gym was basic. you need to take about 10 mins walk from main road to kata beach.

Michael P.
United Kingdom
September 18, 2012
Nice enough, just missing some finishing touches
Pool, rooms, pool side bar
My wife and I stayed here for 5 nights last week. First impressions are very good. Check in was very smooth, and once completed we transferred to our pool access (highly recommended!) room by buggy. Unfortunately, our first room, 5119, had a very damp smell coming through the air conditioning system which was a shame because the staff had prepared our room specially as we were on honeymoon. We reported the problem and a member of staff was sent round to try and fix the problem. This involved putting a lemon air freshener inside the ac vent....when I explained to them that I thought that that wasn't necessarily going to solve the problem, there was initial confusion. In my humble opinion, I suspect that the ac filters and vents havent been properly serviced or cleaned for a while which is why there was such a strong smell of damp. However, the very helpful girl at reception arranged for us to move to a new room which was identical to our original room, but with fully working ac. The rooms themselves are very comfortable, with great, rainforest showers, enormous and very comfortable beds and the pool access is great. The pool itself is incredible and huge. There's a main pool area which is nice enough with some decorative fountains and all the sunbeds and pool bar around it, but if you just venture round the corner, the pool stretches for at least 150metres, under bridges, through lots of greenery and ends in a waterfall- really stunning. At night from the main restaurant, there are hundreds of little lights in the bottom of the people lit up which looks pretty special. Food wise, breakfasts are ok, but nothing spectacular. Fairly standard fare for a buffet breakfast really, but the egg station is good where you can freshly poached, fried or scrambled eggs as well as omelettes. We only had one evening meal. To be fair, it was really good. My wife had a pizza and I had a duck breast in red curry. However, as is usual with hotel restaurants, the pri

Cushla G.
New Zealand
September 17, 2012
Great hotel, fantastic service
Swimming pool
Lovely resort, clean and tidy, high standard of tasty food- and the staff made it a memoriable stay.