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Excellent 8.6
Based on 1664 reviews

Recent customer comments

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Excellent



based on 1664 reviews
  • Cleanliness 8.9
  • Facilities 8.5
  • Location 8.2
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for money 8.5
  • Food/Dining 8.0

habeebah S.
Singapore
June 28, 2012
Lovely hotel but front office service not good
The swimming pool.
We stayed in a grand suite 3 room villa, the service was not up to the standards. Too many insects in the rooms.

koh Y.
Malaysia
June 27, 2012
awesome hotel with impressive service
helpful and friendly service
i had a wonderful stay in this hotel with my boyfriend in a private pool villa. its a single villa only surrounded by tall trees so its we really had our private time without worrying anything. they are very efficient as well, they sent me my adapter even its 2 am still with friendly smile. its a very spacious very beautiful villa, we think its worth for what we had paid. we will definitely stay there again the next time visit phuket. its near to the beach as well.

Melissa C.
Singapore
June 26, 2012
Great room!
Love the pool
Great 3 night stay we had and like everyone said the pool is the best thing ever in the resort. The room was very spacious. Plenty of sun on the deck. There is a seat in the water infront of every pool access villa that serves like a jacuzzi bench! (have to push a button to activate). True that there were quite alot of ants in the room when you leave your sweet stuff out but didn't bother us very much. Breakfast was really not great - on our second day we had the meatball noodles and the meatballs were sour! - but not bad enough to spoil our stay. Location was great, near to many convenience stores, massage places, restaurants, short walk to the beach. Overall we were very happy with our stay, can't wait to get back again!

CHUN Y.
Hong Kong
June 23, 2012
Perfect choice for relaxing in Phuket
Very nice environment, food, service
If you want to have a relaxing trip in Phuket but dont wanna disturb by tourist in Padong, Cata Beach resorts must be a good choice as the environment is much relaxing and comfortable. This resort is definitely good in terms of the facilities, environment, cleanness, food, service. The staff in the resort is very polite and smiling all the time, giving a feeling of being valued. The food inside the resort (i.e. breakfast)is very nice. The pool assess room is perfect as the pool is very nice. The whole design inside the room is very relaxing and comfortable. I like the pool assess room and breakfast the most. The only thing to mention is that there is a long way before going into the entrance of the resort, better make a call to the resort to send a little car to drive into the lobby. Overall, the perfect experience outweighs.

AANNIE L.
Malaysia
June 22, 2012
Great hotel and I'll go again!!
nice pool, nice staff, good location
the hotel is really great, especially the pool. we went in a group of 5 adults and 1 kid. the little girl liked the pool very much and just want to stay in the hotel. the kata beach is also nice. clean and not crowded. we really enjoy ourselves there. but it's a bit far from airport, we took abt 1.5 hour to reach there because of trafic.

Alexandre K.
Australia
June 20, 2012
Family Resort, not for couples!
Close to the beach
Hated everyday at this Resort! (even considered to go back home earlier) We had the Deluxe Pool access room. Everyday around 7.30 we had a bunch of kids in front of our window swimming in the pool. We have hoped for a romantic getaway at Metadee, but it turned out to be a REAL family with small children resort. Also, the service did not met our expectations. The staff too rude, without any attention to detail and very poor English skills. Almost everyday we had our roomservice food/drink order wrong etc. For example, once we have ordered a double machiato, which was on the menu and we've got a filtered black coffee. We still had to pay for it! I would NEVER stay at this resort again!

simon B.
United Kingdom
June 20, 2012
Lovely Relaxing Hotel
The Pool - Cocktails - Rooms
booked hotel for a mere 60 per night upon arrival we were upgraded to a private pool villa. room was huge there was four poster bed/mozzie net canopy on it, a large day bed, a mini fridge, cupboards, tea/coffee facilities & flat screen tv/dvd player!! decent aircon! there's a walk in dressing room/wardrobe, dressing table, hairdryer, beach bag, towels, slippers and robes. bathroom is the biggest ever....like an indoor/outdoor bathroom, there is a door you can go outside. the shower has a regular showerhead and rain shower. dual sinks and huge mirror, they provide ear buds, razor, tooth brushes, toothpaste, shower caps and sewing kit, also shampoo/showergel. the bath is massive, there's a wooden rail to hang your wet clothes/towels on. private pool area lovely, pool isnt too deep, theres a double sunbed, a table and 4 chairs under a canopy, an outside rainshower just before you go in the door, private villas all have large walls all around them so no one can see in at all...your 'garden gate' also locks from the inside. breakfast in this hotel ok mix of english/continental/thai foods plus tea/coffee/juices, the waiting staff were really nice, they have smoking and non smoking areas. never had dinner in the restaurant but did order room service from the hotel one night and it was lovely. housekeeper did a great job, everything was spotless. all the staff that we spoke to or met were very pleasant/friendly and always had a smile on their faces. pool at this hotel is fantastic, although we ended up with a private pool villa we would of preferred the pool access room we had requested or a pool access villa as it was very private and you could go from your room all the way into the main pool and out to the bar/restaurant, perfect temperature to, you can sit on the pool steps at the deep end and turn on the jacuzzi bubbles. sun loungers clean/comfy with umbrellas, also provide pool side waiter service if you want. i think that about covers it.

Anthony P.
Indonesia
June 19, 2012
Lovely hotel with great swimming pool
Swimming pool, room decor
Hotel situated in Kata beach, not so crowded compare to Patong and a nice beach to relax on. need about 10-15 minutes walking from Kata beach to the hotel. Hotel located about 300 meters from the main road, but they serve a free golf cart and free shuttle from hotel to beach every 1 hour. Swimming pool is great and main selling point of this hotel. room decor also very nice. food is average, staff is friendly. Nice stay for 4 days and will go back there again if we visit Kata. however if you don't like quite area just go to Patong

vivien N.
Australia
June 19, 2012
pool is amazing!!!
pool,
rooms are good, there are lots of mozzies, but the pool is amazing....is heated and you really dont ever want to get out of it. i stayed 4 hours in the pool....cause i couldnt get out. services is ok but the pool makes up for it.

Eng T.
Singapore
June 19, 2012
Nice Secluded resort
Quiet, nice swimming pool, cheap cocktails during happy hour, friendly hotel staff.
- friendly staff and good services - got to walk quite a distance out (can take buggy if u want) - 10 mins from kata beach (shuttle bus from hotel every 1 hr) - not many good food stalls nearby.. got to walk 5-7mins