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Excellent 8.6
Based on 1656 reviews

Recent customer comments

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Excellent



based on 1656 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.4
  • Location 8.2
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.5
  • Food/Dining 8.0

Cheng S.
Singapore
May 24, 2012
Serene and tranquil getaway...
Awesome pool and spacious rooms!
A nice resort that is set away from the hustle and bustle of the roads. Just a short 5mins walk to Kata beach or if you prefer 15 mins walk to Karon beach. The hotel provides hourly bus transfer to Kata beach if you prefer not to walk under the hot sun. But what we love most is spending our time just soaking and swimming in their pool! Waters is clean and the best part is being able to access the pool that is right at your door step. Room was spacious especially the bathroom and we enjoyed the rain shower that comes with good water pressure and heater system :) Breakfast spread was great and it was something I look forward to every morning. But for those who like different variety every morning than it might be a bore after a couple of days. Grouses: Airport transfer from the airport upon departure is really expensive (1,200 bht). We were also not able to extend our room due to our late flight, claiming they were running on full capacity. But we saw that that our room was empty all the way till we left. So that was kind of disappointing.

Maxim L.
Canada
May 24, 2012
Great resort with excellent service
layout, customer service, cleanliness
If you book a pool access room, they often upgrade you to a pool villa. Our pool villa was amazing - very large, well decorated, clean, lots of privacy. The layout of the hotel is so nice with lots of vegetation. We saw the pool access rooms and they are very nice as well and makes going for a cooling dip easy!

Esther N.
Australia
May 24, 2012
The most gorgeous swimming pool ever
The pool, breakfast, they made whatever you orderred even if it wasn't on the menu
The hotel is gorgeous with lovely friendly staff. Loved my stay at Metadee

Andre C.
Singapore
May 23, 2012
Friendly Drivers who transport u frm e "Bus-stop"
when you at the "Bus stop" which is outside the hotel, all you need is to pick up the phone, a driver will come and pick u up without ypu having to walk a distance back to the resort.
My first day to the resort was not bad coz the villa was full of aromatic smells but the room is a bit dirty which i convince myself to tolerant. But when the second day came, i am very disappointed because the staff cleaning up my room didnt do a good job. 1) the bathtub wasnt wash at all with all the foams in it. 2) the Tissue box was opened but with no refill 2) the pillows which i anyhow place before i left my room was exactly at the same spot when i am back which makes it so messy 4) the cupboard which has a DVD in it was left open and remained as it is when we were back in the room (I really wonder why cant the staff closed the drawer so that the room can look neater) 5) The insect repellent (in cubes form) was left on the table. Shouldnt the staff change it for us???? 5) The room has a old wood smell and the room is full of ants and mosquito. For my breakfast, it seems like the staffs are very proactive to Caucasions but to asians they chose to ignore our present. kinda disappointing.

CHIAJUNG W.
Taiwan
May 22, 2012
nice service and extroic resort
wonderful resort
the staff there were nice, we had unforgettable valentine's day there, we upgrate the room to the access pool villa suite. have a little swim pool inside. they arrange the rose on the bed and bathtub, so romantic. they had banqet for valentine's day. we had great time there . recommanded for couple.

aurena D.
Indonesia
May 22, 2012
hotel with excellent view and pool
the pool and view are superb
we really enjoy our stay, the room is nice and clean. the view is good. the only cons is that our bathroom is a bit smelly.

Andrew K.
Australia
May 21, 2012
Great Resort
Rooms and location
Excellent staff, nice clean rooms good breakfast. lovely pool

Christa C.
Canada
May 21, 2012
Beautiful setting
Large rooms, large balconies, beautiful pool, friendly and helpful staff
I have been to Phuket half a dozen times and I always enjoy checking out new hotels. I did not realize the Metadee was tucked away in the corner, nestled in the hills. This was a wonderful place to stay... while you had to walk about 10 min to the beach, there was a free shuttle that left every 1hr. The pool was magnificent both day and night and was big enough to accommodate everybody while still having your own space to move around. The rooms were large with gigantic patios. Room service did a good job every day and the fresh fruit tray upon arrival was a nice welcome.

David P.
France
May 20, 2012
Nice hotel to relax
the pool is amazing !!!
no probleme during our stay room with pool view are very nice and spacius the pool is very nice and hotel not to far from kata beach many restaurant around hotel

Hwei T.
Singapore
May 20, 2012
very lovely hotel!
everything
a very awesome stay in phuket. we stayed for one night only but the staff (especially guest services) were very friendly and helpful. room is big, well-maintained and cleanliness is good. big bathtub for you to soak in while watching tv (only downside is there were many channels dubbed in thai, not many english channels). 5-10mins walk to kata beach or you can take the hourly shuttle. good breakfast spread with fresh fruit juice. swimming pool is big and extends all the way to the back where the private villas are.