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Metro Hotel Marlow Sydney Central

431-439 Pitt Street, Sydney CBD, Sydney, Australia

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Features of Metro Hotel Marlow Sydney Central

Hotel Facilities

  • 24-hour room service
  • BBQ facilities
  • car hire
  • concierge
  • dry cleaning
  • elevator
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area
  • tours
  • vending machine

Sports and Recreation

  • outdoor pool


  • Wi-Fi in public areas

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Filipino
  • Greek
  • Indonesian
  • Italian
  • Japanese
  • Portuguese
  • Spanish
  • Thai
  • Turkish

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Hotel description
Conveniently located in Sydney's southern central business district at the corner of Pitt and...see more Conveniently located in Sydney's southern central business district at the corner of Pitt and Campbell Streets and opposite the Capitol Theatre, Metro Hotel Marlow Sydney Central offers 220 well-appointed guestrooms and suites on 10 accommodation floors. The property is located just minutes away from Darling Harbour, Cockle Bay Wharf, Star City Casino, and the city's dining and cinema districts.

Metro Hotel Marlow Sydney Central is a short walk for business guests to all major corporate and government offices and for those attending one of the many national or international conferences and trade shows at Sydney Convention and Exhibition Centre. Public transportation is conveniently close, and buses to all parts of the city are only one block away on George Street.

All rooms have high speed Internet access, and for guests traveling without a laptop, there is an Internet kiosk located in the lobby area. Security is priority with a 24-hour staffed reception desk and all guest floors accessed only by personal security key card. All the hotel rooms and public areas are smoke free.
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Recent customer comments

Filter by Traveler Type
All reviews (2430)

Business travelers (421)

Couples (850)

Solo travelers (484)

Families with young children (137)

Families with older children (244)

Groups (294)

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Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2430)
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Peter M. Business travelers
Australia, February 05, 2016
Not Brilliant
I really would not recommend this hotel to be honest. I travel a lot on business and always try and seek out the best possible deal I can, this hotel simply wasn't the best deal I have ever found. The staff were not at all friendly particularly when you ask them for assistance. Ordering room service turned into a saga beyond belief. After placing my order using the phone in my room and then waiting for an hour I had to call back to inquire if my food was on its way to my room and was told that I hadn't given my room number so they couldn't deliver..... it turned out 'room service' was from the local Chinese takeaway down the street. When the food did arrive there were two meals (I'd only ordered one). The guy who was making the delivery (who was very pleasant and very apologetic) called to explain to the kitchen (or local takeaway) they had mucked up my order but it was obvious from the heightened volume of the lady he was talking to that she was not very happy to hear about yet another mistake. He then handed the phone to me which resulted in her arguing with me that I had placed an order for two meals (I'm stood in the hallway of the hotel at this point)........... I gave up and handed the phone back to the delivery guy. I traveled with a colleague whose TV wasn't working in his room and after a visit from staff they confirmed the TV wasn't working! He asked for a discount on the room but that was point blank refused and they offered him free wifi in recompense. If you do stay here: Make sure that you have soaps/handwash/shampoo with you as they seem a tad reluctant to leave this stuff in the bathroom for you - I had to make two requests. Take some ear plugs with you! The walls are so thin you can literally hear everything (and I mean everything) going on in the adjoining rooms. I could continue but I guess you get my drift :)
Gladys P. Families with young children
Australia, February 09, 2016
Centrally located to almost everything.......

Location, affordability & good service.
We had a pleasant stay at this hotel. It is centrally located to train station, restaurants & sights. Quite at night so we had a good rest, we got back to a nicely made bed everyday, clean room. My son enjoyed swimming in the hotel pool located at the roof top. I am happy to stay in this hotel again.
Ruth G. Couples
Australia, January 27, 2016
sisters catch up

the staff friendliness, service and comfortable beds
Staff quick, efficient and friendly. Checked in early and not a problem. Hotel is security conscious with security card needed to get to your room. Room spacious with a free upgrade to 2 double beds instead of 2 singles. Close to all amenities especially shops and china town. Staff booked early wake up call for us and organised our taxi for next morning. Only negatives were bathroom in need of refit and removal of mold around tiles and swimming pool not heated. Was very cold as was overcast day! overall great stay and would stay again.
Darren P. Families with young children
Australia, January 29, 2016
Great Location and close to central station

The location, value for money, comfortable room
The Metro is a great value for money hotel in a great location. A short 10-15 minute walk to Westfield centre. There are great restaurants close by with chinatown a short 2 minute walk away. Close proximity to central train station.
Michael D. Couples
New Zealand, January 16, 2016
Great location

Great location, Enjoyable breakfast, Reasonable value
We were Very happy with our stay at the Metro in Sydney. The room decor iwas a bit tired but we were still comfortable. The room was very clean. The room access cards were not reliable in the door or the lift.
craig V. Families with young children
Australia, January 14, 2016
Nice Hotel, but.....

The staff; the cleanliness; the location
Ok, but the Hotel didn't provide any hair combs + they CHARGED for wifi access which is something that is provided FREE in every City I have visited overseas
Jasmina N. Solo travelers
Australia, January 08, 2016
Great location, affordable

Location, friendly staff and accomodating
Overall, it was a pleasant experience. After being caught in bad weather, the staff allowed us to check in earlier and become comfortable before the beginning of our short stay. The rooms were great in terms of space however could have been cleaner. Great accessible location; Central station and Museum station were about 10-15 minute walk away as well as Pitt Street Mall being an enjoyable walking distance away.
Margaret L. Couples
Australia, January 09, 2016
Great stay

Location price and neatness
Excellent except for the rain!
JOHN C. Solo travelers
Australia, December 30, 2015
Comfortable and well located hotel .

location , service , size of rooms .
I can recommend "Metro Hotel " . It's location is very convenient , not far from central station . It's just across the road from "The Capitol Theatre " . Also "Chinatown " , "Korea Town " and "Thai Town " is close by . I wouldn't call it a 4 star hotel though . The pool is not heated , wi fi is not free and there was no mini bar . Nevertheless the rooms are quite large , the staff are efficient and friendly and the staff are friendly .
shorbani R. Solo travelers
Singapore, January 31, 2016
Great location

Location, location, rooftop pool
Easy stay over Christmas. I wanted to be close to town and near Central station to transfer to the airport easily and it was exactly what I wanted. The rooms are on the small side but for the location and price, worth it. The hotel interior however was a wee bit dated, even if there were attempts to freshen the place up with small touches like new-ish artwork and new carpets, but no biggie really. They have a small rooftop pool which is in the shade most of the time as surrounding buildings are taller, but it was a novel thing to be able to dip my feet in the pool to cool off from the heat. Staff were helpful and clear in communication and I would stay again.

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