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Metro Hotel Sydney Central

431-439 Pitt Street, Sydney CBD, Sydney, Australia (Show on map)

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Area: Sydney CBD Number of Rooms: 220

Recent customer reviews

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Good

7.4

based on
2034 reviews

Value for Money
7.4
Location
8.7
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.4
Food/Dining
6.2
All reviews (2034)
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David B. Business travelers Australia, February 24, 2015
Good three star property

This hotel tries hard to provide a clean, well maintained product.
6
I booked this hotel as they were the only place with a room available and would not normally choose this style or location at the bottom of Pitt St. However I was pleasantly surprised. Hot shower, comfortable bed, clean (albeit ageing) room, and reasonable location. Would I stay again? Yes
Jessica Y. Families with older children Australia, February 21, 2015
RUDE ATTENDANTS

Location, location, location
5.7
Staff will not support their guests when they are in trouble. The first reaction from them is to accuse their guest with loud voice. They even talk about their guest right behind that guest. Ridiculous and outrageous!!!
Lee S. Groups Australia, February 20, 2015
The staff member at reception was RUDE

Close to city, close to transport, close to entertainment
5.7
"Rememberal due to the unhelpful and RUDE staff member. Her rudeness was reported to the manager who did nothing and did not offer any discount/voucher .... As a rest of his staffs poor behaviour. Certiay would not recomm d this hotel to others
David E. Business travelers Thailand, February 19, 2015
Metro

Clean courteous
9
Brendan H. Solo travelers Fiji, February 19, 2015
great location,closo to everything

lovely room ,great location,fantastic staff
8
great location,good value for money hotel,close to everything,nice room,will stay again
Melodie J. Solo travelers Philippines, February 19, 2015
Near everything

Location, rooms, staff
8.7
Si F. Couples Singapore, February 18, 2015
Great location and service

Location, Service, Comfort
8.7
Received good service from the front desk upon check-in, was quick and prompt. First time staying around the area so had quite a bit of questions and was all answered patiently by the service staff. they even helped us make out booking of our skydiving and helped us saved quite a bit of hassle. Hotel room is clean and decent, only downside i would say is that it is stated that there is a bathtub but it was practically just a dedicated shower cubicle with a very small tub for a kid. so its practically non-existant. other than that were no other issues.
Thanh L. Families with young children Australia, February 18, 2015
Tiny rooms, old and slow lift,

Location
4
Good location but the rooms were too small, the lift was old, slow and noisy. Additionally, there was not toothpaste, toothbrush, Tivi was chargble wifi was too much ... Expensive !!!
Devina L. Couples Indonesia, February 13, 2015
good location, value for money

good location, clean room, near shopping place
7
Cristina O. Solo travelers Macau, February 13, 2015
Great location but that's it..

Location, Convenience, Cleanliness
6.7
It was ok.

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Customer Reviews - Metro Hotel Sydney Central, Sydney

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