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Very good 7.4
Based on 2672 reviews

Recent customer comments

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Very good

based on 2672 reviews
  • Cleanliness 7.8
  • Facilities 7.4
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for money 7.5
  • Food/Dining 6.8
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denny T. from Indonesia
Families with young children
Stayed 4 nights in February 2014
free shuttle!!
inexpensive, free shuttle, fast check in
Reviewed December 08, 2014

Yuen K. from China
Solo travelers
Stayed 2 nights in December 2014
the room is too dark
good pricing
Reviewed December 07, 2014

Izyan S. from Singapore
Families with young children
Stayed 4 nights in December 2014
value for money
accessible location, friendly staff & staff with good english command
Reviewed December 07, 2014

Henry V. from Hong Kong
Business travelers
Stayed one night in December 2014
Metropark Hotel Kowloon
Not even close to 4 star. Maybe only in the minds of CTS. This was a decent hotel. Now it's just another bus station for mainland tourist. A dump, where the sheets are like sandpaper; there is no water pressure; and the "non-smoking" floors stink (like stale tobacco). It's become a 2 star trap. I've stayed there for over 20 days this year (due to biz location) and watched the venue deteriorate. A real shame. Concierge and certain FO staff try hard. Along with a few of the F&B staff. But this is by no means a "4 star" hotel in any country. Thanks for finally fixing the broken elevators and the disgusting toilets on the 1st floor. That only took the better part of 2014. The management need to fix the rest on the list. Just admit that your "free wifi" doesn't work and that you are really a bus station for loud obnoxious bus tourist. Not a 4 star hotel.
Reviewed December 07, 2014

wee C. from Singapore
Stayed 4 nights in November 2014
Big Room
Comfortable bed,convenient and choice of pillow
Easy access to mongkok shopping area, free airport transport to and fro from And comfortable bed
Reviewed December 06, 2014

Tyris Y. from Singapore
Stayed 3 nights in November 2014
clean and great service
cleanliness, service of staff and bed
Our stay was pleasant and the staff were very helpful. Their bed is very nice and the room service is very prompt and efficient. The room and toilet is also spacious. Location wasn't as ideal but overall this is a great place to stay at.
Reviewed December 03, 2014

Cindy L. from Singapore
Families with young children
Stayed 4 nights in November 2014
Clean and comfy
clean, comfortable and quiet
Not bad. However is not located near to mtr, abt 15 mins walk.
Reviewed November 30, 2014

Tee K. from Malaysia
Families with young children
Stayed 5 nights in November 2014
free shuttle bus every 30mins, hotel room space, location good
Good and staff very helpful
Reviewed November 29, 2014

LILY Q. from Singapore
Families with older children
Stayed 5 nights in November 2014
Great Hotel
Great Location, Staff Performance and Cleaniness
We didnt book the airport transfer to the hotel in advance but the staff at the airport was very accommodating and friendly. Glad to have stay there as the hotel is very near to Mongkok which has many shops and food are great. The room is clean and spacious as many other hotel which I have previous stayed in has very small rooms. Hourly shuttle bus is great as well.
Reviewed November 29, 2014

SOK O. from Malaysia
Stayed 3 nights in November 2014
Good hotel
Clean, Convenience, Polite
Is good hotel, but if can nearer to MRT station then will be better, because we need to walk 15min to the nearest MRT station.
Reviewed November 26, 2014