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Metropark Hotel Kowloon

75 Waterloo Road, Mongkok, Hong Kong (Show on map)

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Area: Mongkok Number of Rooms: 487
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
2079 reviews

Value for Money
7.5
Location
7.2
Staff Performance
7.5
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
6.8
All reviews (2079)
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Salim M. Groups Singapore, June 17, 2014
Very good service

Service, comfort, location
9
Upon check-in, everything went well. The customer service was excellent. They even have shuttle service to Tsim Tsa Shui and Mongkok. Which also means close to shopping areas. I was able to walk to all the shopping markets. The hotel was comfortable and clean. (except for the odour which we solved it with a freshener bought at a supermarket just opposite hotel) Highly recommended
Karen M. Groups Philippines, June 14, 2014
Big Rooms

Big Rooms, Free Wifi, Free Shuttle Service
8
It was a great stay in this hotel with big rooms and free wifi.
Bao R. Business travelers Hong Kong, June 13, 2014
We'll serve especially housekeeping are nice

Housekeeping very helpful and they serve adoptor with quick response
7.7
Nice service and helpful support good training excellent housekeeping
John K. Families with young children Canada, June 13, 2014
The elevators are too slow to move

location, and staff
8.3
It's ok but takes along time to get elevators. Sometimes the elevators stop on every floors where there are no people on that floors.
Dyan B. Families with young children Philippines, June 13, 2014
Very good

Clean, nice staff, easy access to transportation
7.3
Anthony J. Solo travelers United States of America, June 10, 2014
Quiet and pleasant

1- Close to the MRT(10 minute walk), 2- Early check-in availability, 3- Friendly staff
6.7
The staff and management were professional and well trained. Housekeeping was attentive to cleaning the room upon request for changing linens daily. One elevator was out of service which made going up or down difficult in the early morning. I was on a lower floor so I had an unusually long wait for the elevator since the hotel appeared to have a high occupancy those days. The weather each day had heavy rain and thunder storms on and off. The hotel offered guests free of charge the use of an umbrella. Overall, the stay was pleasant and quiet. The hotel is on a main street but more in the residential area. It is a short walk of ten minutes to the Ya Ma Tei train station and 15 minutes to the Mongkok Station. It is also a short walk to the shopping area and restaurants in Kowloon as well as the street market.
Ang K. Families with young children Singapore, June 10, 2014
Comfortable stay, good nearby shopping

Cleanliness, wifi (at lobby only), accessibility + free shuttle (30mins interval)
7.3
Overall a good experience. The lifts are undergoing upgrading which should provide smart lift system in near future. Swim pool have heated water during night. The concierge was helpful to provide early check-in and late check-out to suit to our flight times. Many good local restaurants nearby within 10-15 mins walk.
Lok T. Couples Hong Kong, June 9, 2014
won't choose to live in here again

hv shuttle bus to mtr
5
dirty, not comfit at all
Lim S. Couples Malaysia, June 8, 2014
Clean, friendly

Clean, high speed of wifi, free shuttle bus
5.7
Quite comfortable for room stay n get to meet the nice n honest staff
Chong N. Solo travelers Singapore, June 8, 2014
Warmth, Passionate & Genuine Services in Metropark

Good location, excellent services & excellent hotel facilities
9.3
As usual, unforgettable stay in Metropark. I will hesitate to continue to book the same hotel in Kowloon.

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Customer Reviews - Metropark Hotel Kowloon, Hong Kong

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