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Metropark Hotel Kowloon

75 Waterloo Road, Mongkok, Hong Kong

Recent customer reviews

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Very good

7.4

based on 2628 reviews

1842 reviews in English

Value for Money
7.5
Location
7.2
Staff Performance
7.6
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.8
Food/Dining
6.8
All reviews (2628)
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Shaun J. Business travelers Singapore, December 23, 2013
service needs improvement

Smoking allowed, luggage storage, still pretty centralise.
6.3
Average
Liew C. Couples Brunei Darussalam, December 19, 2013
Splendid and Marvellous

Good Staff, Good breakfast, good service
10
Hotel is superb. Good Hotel with good staff, good food and good attitude. Club guest have special privilege such as breakfast and happy hours with free flow of foods and drinks. hotel provides transport to mongkok and tsim tsa tsui.
Jason H. Families with young children Singapore, December 18, 2013
Great location at the very rasonable priced...

Price, location and free bus service to shopping area..
7.3
Great location and price by Hong Kong current standard. 2nd visit at this hotel and noticed the room is slightly run down and the room internet is kind of slow by today standard. Nevertheless, room size consider big for the price.
Sin Y. Groups Singapore, December 17, 2013
Nice stay

Location, hygiene, service
9
Good stay. 10 minutes walk to mongkok mtr station. There are many local food restaurants just outside the hotel.
Wee Y. Couples Malaysia, December 16, 2013
OVERALL IS GOOD

cleanliness, free shuttle service, free wifi
9
overall is good just a bit annoyed due to one lift under upgrading, not sure of the cause but lift stop at every floor
Martin C. Families with young children Malaysia, December 16, 2013
Shuttled Bus is a plus point.

Shuttled bus, location, efficient staff
8
We had a 4 nights stay there. The shuttled bus service is very good. It gives us a ride to Mongkok MTR station, Tsim Sha Tsui. Very nice and we love this hotel.
Janitha N. Families with young children Malaysia, December 15, 2013
Clean and Affordable hotel

Clean, comfortable and Affordable
8.3
The hotel stay was very pleasant. The rooms were very comfortable. Although small in size for it was ok for 2 adults 1 kid. The hotel is also centrally locate in Mongkok district Kowloon. Public Transport, airport shuttle and free hotel shuttle to the shopping/city area is also available.
Hing G. Families with older children Malaysia, December 15, 2013
Bad Service

big room
7.3
The staff did not provide fair services to all guests, they treated those western guests with much better services.
Sin S. Families with older children Malaysia, December 14, 2013
good

spacious clean helpful
8
Richard S. Families with young children Philippines, December 14, 2013
Unexpectedly Good

Free Shuttle to Mongkok & Tsim Sha Tsui, Bigger rooms compared to HK standard, Worth every hkd spent
8.3
Stayed with my 2 little kids for 5 nights. Checking in was easy and fast. Checked in at 12nn and receptionist found a way to make a room available in advance eventhough check in time was at 2pm same with most hotels. We were upgraded to a club room. Wife got a surpise birthday cake from metropark. Dinner buffet had an extensive seafood choices and unlimited dreyers ice cream. Bakery on the ground floor as well. Kettle/Water boiler was so dirty but was replaced with a brand new one when we informed their staff. 2 bottled water were provided. Asked almost everyday for extra bottled water which i was willing to pay for but they didnt charge us come check out time. Service was fast whenever you request some extra stuff. Free bus shuttle stops at Mongkok(MTR, Ladies Market, Langham Mall) and Tsim Sha Tsui(at Peninsula hotel, TST mtr exit L4) helps a lot since we have 2 kids with us. 7 eleven a few steps away. McDonald's around 3 to 4 blocks away. Wellcome supermarket right in front of the hotel. Airport express free shuttle bus (K5) stops in front of the hotel.
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