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Metropark Hotel Kowloon

75 Waterloo Road, Mongkok, Hong Kong

Recent customer reviews

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Very good

7.4

based on 2612 reviews

1828 reviews in English

Value for Money
7.5
Location
7.2
Staff Performance
7.6
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.8
Food/Dining
6.8
All reviews (2612)
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Li T. Groups Singapore, December 10, 2013
Clean, Comfortable but far from MTR

Clean, Comfortable, Free Shuttle Bus
7.3
On the first night, I came back to my room and noticed that someone had been smoking in the toilet on the floors above mine, resulting in all the smoke going into my toilet. I called the staff and informed them about the problem and they took about 10 minutes to come and take a look. Initially they offered to place an air purifier in my room but the smoke smell was so strong and the staff politely offered to change the room for us. We were moved to the tenth floor and lucky for us, the room had been renovated. We were satisfied with the new room and did not experience any problem after that. The size of the room is big enough for 3 people and there is wifi in the rooms. Shuttle bus to Mongkok & Tsim Sha Tsui every 30 mins is a plus point as we can easily get to the city area. Furthermore, there is free shuttle bus(operated by airport express, not the hotel) from Kowloon Station if you took the Airport Express and there is also a free shuttle bus every 20 minute back to Kowloon Station should you need to go to the airport. There is also the option to take the hotel transport straight to the airport but it is chargeable. Overall the experience was good and I would go back to this hotel in the future.
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Aloysius L. Families with older children Singapore, December 9, 2013
Generally very good hotel, a little far from MTR

Clean, Near by local restaurant, friendly staff
8.7
Only problem, the lift very slow, as only 3 out of 4 lift is working.
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Daryl N. Families with young children Singapore, December 7, 2013
Simple nice cheap hotel

Simple nice cheap
8
Hotel is simple but Affordable with nice customer service rooms are fine with clean toilets and free shuttle bus to Mongkok & tsim sha shui MTR
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Fatima R. Solo travelers Philippines, December 6, 2013
Affordable And nice hotel with a goodprice

Clean room, nice food, budget
8
It was nice
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Pui L. Families with young children Malaysia, December 5, 2013
Nice n good staying

All staff are Friendly, helpful, polite
7.7
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Gregory C. Solo travelers India, December 3, 2013
Comfortable, but a little out of the way.

Pleasant and efficient housekeeping staff and bell boys.
5.7
The hotel was clean and comfortable. The room was a little on the smaller size and the decor was drab and uninteresting. The housekkping staff did a good job of cleaning the room and replenishing the supplies. The bell staff downstairs were friendly and ever-willing to help with bags and information. The food at the restaurant was alright, with very few vegetable options. Overall, it was a good stay, but could have been better.
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Mildred M. Families with young children Philippines, December 2, 2013
we had a great stay and room was fine .

room was not tiny. just right. room 1436 twin sharing non smoking
7.7
It was perfectly right. They have free shuttle every morning. Just ask the reception for the schedule and where you are heading. Upon arriving the airport we just took a bus S1 going to Tung Chung Citygates Outlet then take MTR going to Mongkok Station East. Once you reach the station you can just walk to the hotel 10 min. The hotel is near the night market.
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Felicia C. Couples Singapore, December 1, 2013
Comfy and clean hotel

Clean, Good room size and convenient location
8.3
Have upgraded to metropark club floor. New and clean rooms. Room size is consider good enough for city like HK. Staffs are very attentive and speak good English. The location may be a little off the city area however they do have free shuttle to TST every 15-30 mins to and fro which is a big plus.They do have airport shuttle however you have to pay for that services.
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Jit W. Families with older children Singapore, November 29, 2013
Exceed expectation

Clean / Not much crowd and near to Ladies Market
7
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Shieng C. Families with young children Singapore, November 27, 2013
Enjoyable and comfortable

cleaniness, friendly staff, free transport to shopping areas
8
Overall, it was an enjoyable stay. Although the hotel is situated quite a distance from the nearest MTR, it was nice to walk the neighbourhood. Service is good and the hotel staff are all friendly and helpful.
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