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Very good 7.4
Based on 2672 reviews

Recent customer comments

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Very good



based on 2672 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.4
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for Money 7.5
  • Food/Dining 6.8

SIN L.
Singapore
December 19, 2013
Nice stay
Location, hygiene, service
Good stay. 10 minutes walk to mongkok mtr station. There are many local food restaurants just outside the hotel.

WEE C.
Malaysia
December 19, 2013
OVERALL IS GOOD
cleanliness, free shuttle service, free wifi
overall is good just a bit annoyed due to one lift under upgrading, not sure of the cause but lift stop at every floor

Aloysius L.
Singapore
December 19, 2013
Generally very good hotel, a little far from MTR
Clean, Near by local restaurant, friendly staff
Only problem, the lift very slow, as only 3 out of 4 lift is working.

Cecilia C.
Taiwan
December 18, 2013
Basic requirement
Not too far from the "女人街", Room is considered quite large in HK, Comfortable bed
Both of my male colleagues traveled with me (booked same Standard rooms and checked in at the same time) were upgraded to rooms located at 17F except me. Not sure if it's discrimination towards women...? Not really easy to fetch a cab. Sometimes the hotel staff did not even bother to help to go outside to get one for us.

RICHARD S.
Philippines
December 17, 2013
Unexpectedly Good
Free Shuttle to Mongkok & Tsim Sha Tsui, Bigger rooms compared to HK standard, Worth every hkd spent
Stayed with my 2 little kids for 5 nights. Checking in was easy and fast. Checked in at 12nn and receptionist found a way to make a room available in advance eventhough check in time was at 2pm same with most hotels. We were upgraded to a club room. Wife got a surpise birthday cake from metropark. Dinner buffet had an extensive seafood choices and unlimited dreyers ice cream. Bakery on the ground floor as well. Kettle/Water boiler was so dirty but was replaced with a brand new one when we informed their staff. 2 bottled water were provided. Asked almost everyday for extra bottled water which i was willing to pay for but they didnt charge us come check out time. Service was fast whenever you request some extra stuff. Free bus shuttle stops at Mongkok(MTR, Ladies Market, Langham Mall) and Tsim Sha Tsui(at Peninsula hotel, TST mtr exit L4) helps a lot since we have 2 kids with us. 7 eleven a few steps away. McDonald's around 3 to 4 blocks away. Wellcome supermarket right in front of the hotel. Airport express free shuttle bus (K5) stops in front of the hotel.

Daryl L.
Singapore
December 17, 2013
Simple nice cheap hotel
Simple nice cheap
Hotel is simple but Affordable with nice customer service rooms are fine with clean toilets and free shuttle bus to Mongkok & tsim sha shui MTR

Janitha N.
Malaysia
December 16, 2013
Clean and Affordable hotel
Clean, comfortable and Affordable
The hotel stay was very pleasant. The rooms were very comfortable. Although small in size for it was ok for 2 adults 1 kid. The hotel is also centrally locate in Mongkok district Kowloon. Public Transport, airport shuttle and free hotel shuttle to the shopping/city area is also available.

David P.
United States
December 15, 2013
Excellent hotel for the price. Very Clean
Clean and high quality rooms. Convenient location to downtown. Friendly and professional staff.

Tan Y.
Malaysia
December 14, 2013
It was worth for staying in Metropark Kowloon
Convenience, Free Shuttle Bus, Big Room
It was awesome to stay in a comfortable room with affordable price. Free shuttle bus is provided.

Li Y.
Singapore
December 13, 2013
Clean, Comfortable but far from MTR
Clean, Comfortable, Free Shuttle Bus
On the first night, I came back to my room and noticed that someone had been smoking in the toilet on the floors above mine, resulting in all the smoke going into my toilet. I called the staff and informed them about the problem and they took about 10 minutes to come and take a look. Initially they offered to place an air purifier in my room but the smoke smell was so strong and the staff politely offered to change the room for us. We were moved to the tenth floor and lucky for us, the room had been renovated. We were satisfied with the new room and did not experience any problem after that. The size of the room is big enough for 3 people and there is wifi in the rooms. Shuttle bus to Mongkok & Tsim Sha Tsui every 30 mins is a plus point as we can easily get to the city area. Furthermore, there is free shuttle bus(operated by airport express, not the hotel) from Kowloon Station if you took the Airport Express and there is also a free shuttle bus every 20 minute back to Kowloon Station should you need to go to the airport. There is also the option to take the hotel transport straight to the airport but it is chargeable. Overall the experience was good and I would go back to this hotel in the future.