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Metropark Hotel Kowloon

75 Waterloo Road, Mongkok, Hong Kong (Show on map)

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Area: Mongkok Number of Rooms: 487
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
2304 reviews

Value for Money
7.5
Location
7.2
Staff Performance
7.6
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.8
Food/Dining
6.8
All reviews (2304)
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Gwen T. Couples Singapore, December 10, 2014
Location is the key disadvantage

Staffs service is pretty good, free shuttle service to prime areas as well as from Kowloon station to hotel are bonus points.
5.3
Overall experience is ok, just the location is too far away from Mong kok and Yau ma tei, in which we felt the impact since we got to walk back every night from the mtr.
Anthony J. Solo travelers United States of America, December 10, 2014
Very enjoyable stay.

Great location, 10 minutes walk to the MRT and to food and shopping. Quiet and peaceful. Helpful and friendly staff for front desk and housekeeping.
9.3
I have stayed at this hotel on 3 previous trips to Hong Kong. I feel as if I am at home. The security staff is very alert and watchful. The housekeeping staff is very attentive and the rooms are immaculately cleaned and linens changed daily. The front desk staff are helpful and courteous.
Duchess M. Families with young children Philippines, December 9, 2014
Try Metropark Hotel

Clean hotel & accommodating front desk officers
7.3
Good
Lim S. Families with older children Malaysia, December 8, 2014
Nice hotel, worth staying

Clean and spacious room, free shuttle bus service, good staffs attirude
9.3
Awesome, comfortable, nice room, very spacious, nice staff
Naia W. Business travelers China, December 8, 2014
pretty ok

staff were helpful
6.7
you can hear people talking outside your door, it's pretty bad, besides that, you don't hear anything from the street which is great. the location, definitely not 5 mins walking distance to metro station, at least 10 to 15 mins. but there is a shuttle bus to Mongkok station.
Izyan S. Families with young children Singapore, December 6, 2014
value for money

accessible location, friendly staff & staff with good english command
7
Yuen W. Solo travelers China, December 6, 2014
the room is too dark

good pricing
7.7
Henry V. Business travelers Hong Kong, December 5, 2014
Metropark Hotel Kowloon
5
Not even close to 4 star. Maybe only in the minds of CTS. This was a decent hotel. Now it's just another bus station for mainland tourist. A dump, where the sheets are like sandpaper; there is no water pressure; and the "non-smoking" floors stink (like stale tobacco). It's become a 2 star trap. I've stayed there for over 20 days this year (due to biz location) and watched the venue deteriorate. A real shame. Concierge and certain FO staff try hard. Along with a few of the F&B staff. But this is by no means a "4 star" hotel in any country. Thanks for finally fixing the broken elevators and the disgusting toilets on the 1st floor. That only took the better part of 2014. The management need to fix the rest on the list. Just admit that your "free wifi" doesn't work and that you are really a bus station for loud obnoxious bus tourist. Not a 4 star hotel.
Richard S. Families with young children Philippines, December 5, 2014
A week in metropark Kowloon

Free shuttle to TST, K5 bus to airport express in front of the hotel, grocery in front of the hotel
6.3
Smoke from smoking floors finds its way to our bathroom. This is very inconvenient. Bake shop in the ground floor is good. Free shuttle to TST helps a lot. Far walk to MTR if you have lil kids.
Wee L. Groups Singapore, December 3, 2014
Big Room

Comfortable bed,convenient and choice of pillow
6.7
Easy access to mongkok shopping area, free airport transport to and fro from And comfortable bed

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Customer Reviews - Metropark Hotel Kowloon, Hong Kong

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