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Metropark Hotel Kowloon

75 Waterloo Road, Mongkok, Hong Kong (Show on map)

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Area: Mongkok Number of Rooms: 487
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
448 reviews

Value for Money
7.5
Location
7.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
6.7
Business travelers (448)
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Naia W. Business travelers China, December 8, 2014
pretty ok

staff were helpful
6.7
you can hear people talking outside your door, it's pretty bad, besides that, you don't hear anything from the street which is great. the location, definitely not 5 mins walking distance to metro station, at least 10 to 15 mins. but there is a shuttle bus to Mongkok station.
Henry V. Business travelers Hong Kong, December 5, 2014
Metropark Hotel Kowloon
5
Not even close to 4 star. Maybe only in the minds of CTS. This was a decent hotel. Now it's just another bus station for mainland tourist. A dump, where the sheets are like sandpaper; there is no water pressure; and the "non-smoking" floors stink (like stale tobacco). It's become a 2 star trap. I've stayed there for over 20 days this year (due to biz location) and watched the venue deteriorate. A real shame. Concierge and certain FO staff try hard. Along with a few of the F&B staff. But this is by no means a "4 star" hotel in any country. Thanks for finally fixing the broken elevators and the disgusting toilets on the 1st floor. That only took the better part of 2014. The management need to fix the rest on the list. Just admit that your "free wifi" doesn't work and that you are really a bus station for loud obnoxious bus tourist. Not a 4 star hotel.
Jean-Marc P. Business travelers France, November 19, 2014
Good hotel but expensive

efficiency, good food, location
7.7
good hotel and standing for HKG, eaven if the price is a little high
Zhi L. Business travelers China, November 16, 2014
not bad, not good

room service is good
5.7
The location of hotel is little far away the Mongkok metro station
Andri J. Business travelers Indonesia, November 8, 2014
Worth the money

Location, Service, Airport transfer
7.7
It's quite good, the hotel location is just nice, near my working place and also near shopping area.
Daniel B. Business travelers Australia, November 7, 2014
Good

A bit far from any restaurants, clean, nice size room for the money
8.7
Short but nice.
Tina M. Business travelers Australia, November 4, 2014
Shame about the Staff..

Good wifi, clean and quiet
6.7
We were located on the 18th floor as we had been upgraded. Everything was provided and the room was clean. The location is convenient to everything. Unfortunately, the staff need some training in customer management, as we found them to be aloof and unwelcoming. The shuttle bus to the airport was half the price of the taxi, so this was a bonus for us. The breakfast was expensive as was the laundry service.
George A. Business travelers Australia, October 28, 2014
Value for Money in Kowloon!

Good accomodation, excellent breakfast and friendly staff
8.3
Zhen S. Business travelers China, October 28, 2014
That's HongKong. We have to accept the noise.

frequent shuttle bus to TST
8.7
Michelle L. Business travelers Canada, October 26, 2014
Good Hotel but a Little Musty Smelling

Good location, great price on last minute booking, helpful staff
6.7
I liked the hotel but my room smelt strongly of moth balls. Most hotels in HK have a somewhat musty smell but this one had a chemical mothball oversmell that I really did not like. Maybe it was just my room was freshly cleaned or something. Without that smell I would recommend this hotel.

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Customer Reviews - Metropark Hotel Kowloon, Hong Kong

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