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Recent customer comments

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Very good

based on 3944 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.7
  • Location 8.5
  • Room Comfort/Standard 7.3
  • Staff Performance 7.3
  • Value for Money 7.2
  • Food/Dining 6.6

8 ter-kii C.
July 10, 2015
WIFI, comfortable and breakfast

July 10, 2015
Not a nice surprise !
The Concierge. The Chinese Restaurant.The Room Cleaner
It was to put it mildly very disapointing. I gave Reception your Voucher. They gave card keys for the wrong names. When I asked for this to be corrected they wanted a deposit of HK$ 500. ALSO we had to pay cash up front in the Coffe Shop for a very low quality Breakfast which when the food ran ou in a tray that was it no more was provided. I have travelled the world am a frequent traveller and have never paid a Deposit in my life. The Reception was hopeless. I have a wide circle of Traveller Friends and the Metropark ìs now on the BLACKLIST.

8 Karen P.
July 08, 2015
Why Do Staff insist on guests paying Cash for B/F
Upon check in, staff didn't identify that we have booked under two bookings, (2 rooms). When wanted to have breakfast on 3 July, coffee house staff insisted paid cash, as it was shown he was booked under my name, and I was not present, where Mr is able to tell them his room no, and booking. Think they should check first and not embarrass guests !!

9.3 Connie L.
July 08, 2015
Great location
Location, comfy, clean
Great location, comfy, prompt room make up, great service staff

4.7 Qing A.
July 08, 2015
The noise level control in each room was not good.
Location, good service staff
Bad. Couldn't sleep at night due to the noise generated from different rooms as the noise control in each room was not good.

7.7 IRENE C.
July 06, 2015
Great location, renovated and clean hotel
Convenient Location, new (renovated), free minibar
Hotel was located just next to the Mongkok MTR station, very convenient. Rooms are upgraded/renovated and clean. Free minibar (4 can drinks + 2 bottled mineral water) per day. Very good gesture. Hotel staff are helpful and friendly. There are alot of dimsum/noodles shops and convenient stores around the hotel. Hotel Breakfast is so-so, not worth the money.

6.7 Chi K.
Hong Kong
July 04, 2015
Metro Park
Clean, Location & Price

July 27, 2015
Great location and very helpful staff!
Location, staff and spacious room
The location of the hotel is very strategic because it is right in front of the bus stop and near MTR station. There are a lot of restaurants and convenience store as well. I left an item in my room and the assistant manager, Patrick, was very helpful in arranging for the shipment of my item from HK to Philippines. Great customer service! I will definitely recommend this hotel to my friends. Thank you very much.

10 Neo H.
June 29, 2015
Very Good Choice - Book the newly renovated rooms
Near MTR, Direct bus from Airport to Hotel, Direct bus from Hotel to China
I stayed at the newly renovated room.. It is definitely worth paying more a bit more for the comfort that you wouldn't regret.. Hotel staff are gentally friendly

June 25, 2015
Nice clean hotel w/ good location
Hotel w/ good location in mongkok
I love metropark mongkok hotel. Location is so convenient. It is newly renovated so their rooms are clean and nice. Breakfast buffet is ok. It is near prince edward mtr.