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2015
Very good 7.4
Based on 3340 reviews

Recent customer comments

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Very good



based on 3340 reviews
  • Cleanliness 7.4
  • Facilities 7.1
  • Location 8.7
  • Room Comfort/Standard 7.3
  • Service 7.0
  • Value for money 7.4
  • Food/Dining 6.6
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mylon T.
United States
September 22, 2015
Mediocre at best
Maid service was good, location of the hotel was great, and the staff spoke english
For the price you pay, it is definitely overrated. The bathrooms need remodeling because we could see the mold build up on the caulking around the tub, the shower head had no water pressure (it felt like we were showering under a leaking pipe), the beds were uncomfortably hard (standard in a cheap hotel in China), we were only able to watch like 10 channels out of 40, the walls are so thin we could hear our neighbor talking at 5am in the morning. This hotel was a bit better last year in 2014, but for the price....I will never book this hotel ever again. We could have booked at the Sofeteil for approximately $10 more and the rooms there are like brand new with all automatic wall switches from your lights to the curtains.

Jeanifer P.
Philippines
September 22, 2015
18-19 September stay
location, staffs alertness, cleanliness
Not quite a serious issue but just would like to share that my "personal" towel were picked up for laundry, funny because this is also in white color and probably the staff thought that it's the hotel's property. Anyway, NOT a big issue just sharing... Lesson learned, not to bring same color with the hotel's use^_^. We are happy with our stay there and still checking in your hotel the next time we travel to Macau. Cheers!

Chee G.
Malaysia
September 21, 2015
Convenient
Good location, good location and good location.

Ku K.
Malaysia
September 18, 2015
nice and comfort room
clean, comfort, big spec
The room is over my expectations and I hv been upgraded to deluxe from standard room... nice hotel.. will book this hotel again when I visit macau.

TOMOTOSHI Y.
Japan
September 16, 2015
GOOOD
Great Kind beautiful
nothing

Min C.
Malaysia
September 15, 2015
Strategic location and comfortable rooms
clean, spacious, strategic location
smooth check in on our return from HK. 1 out of 4 rooms we booked was given an upgrade to superior chinese- family suite unit. the free mini bus shuttle to and fro ferry terminal is an added advantage to this hotel.

Min C.
Malaysia
September 15, 2015
great choice for family group with grown children
location, clean, comfortable
Check in was smooth, maybe we were lucky to always get the friendly and cheerful service team when we go to the front desk. On first day, the front desk agreed that we could leave our luggage while we travel to HK and return for another day stay in Metropole Hotel. However, the other staff on shift told us we cant leave luggage with them, until we told them the other staff agreed and allowed us to leave the extra luggage in the hotel. During our stay, we also witnessed some other customers quarrelling with the front desk staffs, but we were unsure what issues were that all about. The hotel is walking distance to many famous places in Macau. nothing to complain about.

Low H.
Singapore
September 14, 2015
Very good location and comfortable room
Location, clean and comfortable room
Good. No complain

Ping N.
Singapore
September 13, 2015
Great location
Location, location , location
This hotel offers great location and is walking distance to everything. There's a shuttle service every half an hour to the ferry terminal, do look out for the red bus with 4 hotel logos on the front. Each breakfast voucher entitles you to one main dish, while you can help yourself to the salad bar. Limited choices. A particular Chinese bespectacled man gave polite and good services but Not all staff are inclined to help. Wanted to book a cab but was told to wait outside to flag one ourselves instead. I had some itchiness in the middle of the first night. After deciding that it was too much of a hassle to change rooms, we continued to stay there for the second night.

SURAJ S.
India
September 11, 2015
CITY CENTRE ECONOMICALLY
NICE LOCATION AND VALUE FOR THE RENT
I had a very good stay at the Metropole. It is right near everything in Macau and one can simply walk to all the places. And once can safely walk out of the hotel very late in the night and visit the happening spots like Lisboa area or the historical spots, without any fear. Lots of food centers around.