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Metropole Hotel

493-501 Avenida da Praia Grande, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 112
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
2758 reviews

Value for Money
7.3
Location
8.7
Staff Performance
6.9
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.2
Food/Dining
6.7
All reviews (2758)
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Janice Y. Couples Malaysia, December 5, 2012
great location

very near major tourist attractions
7.7
newly renovated room was fantastic! very clean room and although we were on the third floor facing the main road, it was quiet (except for the renovations going on). housekeeping staff were friendly but the reception staff were not so. didn't see any shuttle buses from the ferry terminal so we took the shuttle to Grand Lisboa and walked from there (5-10 minute walk)
Nelanie L. Families with older children Philippines, December 4, 2012
Great location, nice rooms.

The rooms we were staying in were newly furnished and were pretty good.
6.7
The hotel exterior and some interior work were still in progress during our stay. There was a lot of elevator traffic because of this. The housekeeping staff were quite friendly but the same cannot be said with the reception staff though. The rooms were clean and its location is just a few minutes walk to senado square, ruins of st pauls, and a number of churches and old buildings.
Hui L. Families with older children Singapore, December 2, 2012
Newly Renovated Hotel

New, Modern
8.7
This is my 2nd stay at the hotel, where the first one was back in 2010. The hotel is currently undergoing renovation, but the staff provided us with a new room. Everything looks brand new, but the bathtub's plug was not working.
Koh D. Groups Singapore, December 2, 2012
Great location with helpful counter staff

Rooms are newly renovated with an oriental style.
8
the rooms are newly renovated with oriental design. spacious and clean. very cozy. the corner room is very much bigger than the rest.
Eng T. Couples Singapore, December 1, 2012
great location but worst service

Location
4.3
Worst service that I never encounter in the 30 years of travel. Will never stay in this hotel even free.
Tom S. Families with young children Singapore, December 1, 2012
great location, big rooms but...

excellent location, just min walk to Senado squares and very near famous eateries.
5.7
Rooms are very spacious, but when we stay there in Dec 2012, the hotel is under going renovation and guess thats one caused for the terrible smell in the room. Also, all of us was bitten by bed bugs. and they don't provide luggage deposit service there.
Sukanda P. Groups Thailand, December 1, 2012
Good location but not good timing to stay now

Location .. very close to Senado Square
7
At the time I stayed there, the hotel was renovating and thus the hotel view and the front is not so nice. We stayed in the room that has a very nice windows but we could not see anything. The Lobby is very small and no seats for waiting for the shuttle bus. The shuttle bus service was not so good too. At the ferry pier, it's hard to find the shuttle services for this hotel. However, the location is nice and very close to Senado square and the room is quite good (I think it's already renovated). Anyway, I do not like the bath room which should have a separated bath zone.
Loo E. Couples Singapore, November 30, 2012
Very good location. Moderate service

Location
6.7
The location of the hotel is great. Less than 5 mins walk to Senado Square. Service is moderate. Hotel staffs could use more smiles. Free shuttle to the ferry. Exterior of the hotel is not impressive, but the rooms are nice and clean.
Pui C. Solo travelers Hong Kong, November 29, 2012
An aged hotel being renovated

Excellent location in the city centre
5.3
The hotel is undergoing an overhaul renovation and is totally wrapped up by scaffoldings and nets. There is neither a desk nor a chair in the room, thus one has to sit on the bed to read/write or use a computer. Not guest-friendly design at all.
Travel tip: The buffet breakfast included in the room charge is barely passable.
Leong J. Families with older children Malaysia, November 29, 2012
Located in a very strategic location

Newly renovated, friendly staffs & close to major tourist attractions
9.3
Nice hotel with friendly and efficient staffs, Hotel is a short-walk to casinos, restaurants, shopping outlets & tourist attractions

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Customer Reviews - Metropole Hotel, Macau

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