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Metropole Hotel

493-501 Avenida da Praia Grande, Macau City, Macau (Show on map)

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Area: Macau City Number of Rooms: 112
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
2645 reviews

Value for Money
7.3
Location
8.7
Staff Performance
6.9
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.2
Food/Dining
6.7
All reviews (2645)
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Maria C. Groups Philippines, April 27, 2014
comfortable

location, rate, cleanliness
7.7
The location of this hotel is perfect since the first item in our itinerary was a visit to Senado Square which is just 5 minutes away by walking. It's also close to Sintra Hotel which is a pick-up/drop-off point by shuttle buses to/from City of Dreams. It's a newly refurbished hotel so it's quite clean and the linens are still very white (thankfully) and the beds are firm and comfortable (no sagging mattress). The room was beautiful although small (so there is not a lot of space for big luggage, which thankfully we did not have as we were in Macau only for the weekend so we only had small carry-on bags). While the room was small, one good thing is that the bathroom was not. It was of average size therefore it was quite spacious for you to move around, plus it's stocked with complimentary toiletries in beautiful containers and a hairdryer. One downside about the bathroom though is that there are no hooks or rods where you could hang your wet towels and the shower area has no place for you to put your toiletries. Honestly, I could not understand why this is the case. Check in and check out was fast but the receptionists are not too good in English so you have to make extra effort to use the simplest English words. And one important thing for future hotel guests to know is that even if you have fully paid for your hotel through a travel website (Agoda in our case), the front desk will require you to deposit HK $500 upon check-in, refundable upon check out. The amount is intended to cover the cost of items from the ref that you consume or any of the items in the room that gets damaged or missing while you were there. That's very important to remember so that you will bring extra cash with you. I am not sure if this is also practiced by the other hotels. Overall, we had a pleasant stay in the hotel.
Cheryl O. Groups Singapore, April 21, 2014
Great centrally located hotel

Good location, accessible to nearby shopping areas
6.7
Though the hotel was slightly small, it is centrally located and within short walking distance to senado square. Rooms are clean and were fortunate to be given a free room upgrade.
Eng S. Groups Singapore, April 21, 2014
Good location, friendly & helpful staff

Good location, friendly & helpful staff, walking distance to casinos
7.7
Location of the hotel was good. Staff were friendly and very helpful. We stayed 3 ladies in a room. The extra foldable bed was not comfortable (but they never are). Hotel is walking distance to Grand Lisboa and to Wynn and MGM. Walking distance from the hotel is a small family restaurant and a 24 hour supermarket. Across there, is a MacDonald. Price we paid was a bit steep but it could be because it was Easter holiday. I would stay in this hotel again if I visit Macau (and the price is cheaper)
Li C. Groups Malaysia, April 19, 2014
So far so good

At Central. Near casino.
8
Good
Rachelle G. Couples Philippines, April 16, 2014
Hassle-free, satisfying, value for money

Perfect location, value for money
8.3
We had a very enjoyable stay
Wiena S. Solo travelers Indonesia, April 15, 2014
Newly refurbished. Clean and tidy.

Clean, close to main tourist action.
7.7
Ho H. Solo travelers Malaysia, April 14, 2014
Convenient to city activities

Good location, reasonable price, fast check in and out
6.7
He house keeping was effective, flexible to my routine and attentive. I was a bit surprise the shower room have no soup holder and I have to place them. On the floor. Not very hygienic. Like to central location and need to the lake with nice jogging track.
Shih H. Business travelers Taiwan, April 14, 2014
Metropole Hotel

good
8
Hui S. Families with older children Malaysia, April 8, 2014
Good location and clean

Good location, Clean, Nearby sightseeing
9
Good location to famous sightseeing and clean hotel. But the staff less friendly.
Sri H. Solo travelers Singapore, April 6, 2014
Safe and no fuss stay at Metropole

Centrally located, safe and staff speaks some English
8.7
A pleasant stay. No fuss. A little pricey during the time I was there. Paid about SGD 270 per night. But I felt safe and its central location is an added draw to stay at this hotel

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Customer Reviews - Metropole Hotel, Macau

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