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Very good 7.4
Based on 3339 reviews

Recent customer comments

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Very good

based on 3339 reviews
  • Cleanliness 7.4
  • Facilities 7.1
  • Location 8.7
  • Room Comfort/Standard 7.3
  • Service 7.0
  • Value for money 7.4
  • Food/Dining 6.6

Ip F.
November 11, 2012
great location
the hotel is located at the heart area, just few min walk can go to the most popular area, opposite is one famous restaurant, around there have quite a lot budget restaurants but not at night time, will need to take some time to look for,

Mauro B.
November 03, 2012
Excellent location and staff
proximity to senado square -about 10 minutes walk.
we moved from the cotai area to metropole because we wanted to explore the center of macau without the hazzle of having to take a 30 minute ride on a taxi or bus. we were pleasantly surprised at the proximity of the metrolpole to our desired target. at that time, they were undergoing some repairs which caused some noise during the day hours but the staff quickly transfered us to a more suitable room at no extra cost. the staff were very cooperative and gracious always willing to assist us and make our stay pleasant. there was some difficulty taking a taxi for the return trip to the airport but by avoiding the rush hours, it should not be a problem.

Cecilio M.
November 02, 2012
hgihly recommended
friendly and caring
we had a great stay, the receptionists were very accommodating, even checking out was hassle free, people we cheerful and willing to give ready help

Chong Y.
November 02, 2012
Good location and nice room
Location is nearby Senado Square, walking distance within few mins.
Good location and free shuttle bus to ferry terminal is advantage. The hotel staffs are very helpful especially the bell boy. He voluntarily to help us bought the ferry ticket to HK when he heard our group want to visit HK. However, hotel is currently under renovation and the room is smelly with thinner.

Wei L.
November 02, 2012
good location but the hotel is abit old
in the center of the hot area
although the hotel situated in a good location, but the room condition is a bit old.

Adam S.
October 31, 2012
Good location but under renovated
Good location to walk to shopping area st paul
The room is quite small but well decorated ... Boutique style, small lobby but helpful staff The weak point is hard to find hotel signage might be under renovated

Julie W.
October 31, 2012
Location is excellent but the rooms are small
Location is excellent
Plenty but unfortunately the hotel was undergoing a renovation. The rooms were dark and there are no hangers in the toilet to hang clothes and towels . And no mirrors in the room as well

Judith F.
October 25, 2012
Modest but elegant and efficient
great location, small rooms but elegant, efficient service
Metropole hotel is one I would go back to, if I get the chance to visit Macau again, and one I would recommend to friends and family with a modest budget but nonetheless, will never trade comfort, courtesy and efficiency. The rooms are small but very elegant, very clean and has all the amenities (w/fast wi-fi). The hotel is within walking distance from almost all of the historical sites as well as entertainment centers. Hotel staff are courteous and efficient. We arrived very late (about 11pm) and in spite of the fact that I was not able to advise them that we would be checking in late, the hotel reception was pleasant and quick to accommodate us; housekeeping was quick to add/prepare the extra bed and extra drinking waters that we requested. Shuttle service to China ferry is free. (I was not expecting this as I did not see this feature when I was checking out the hotel's amenities) We only stayed one night, but would have no problem staying longer if we had the time. The fact that the hotel is currently being renovated did not affect at all the quality of service/accommodations that were provided us. Metropole is indeed good value for money.

Jidapa S.
October 22, 2012
nice place
Nearby attractions.
no wifi but big room and clean. i think may be i come again when i go to there.

natalie L.
October 18, 2012
Worth to stay!
Location convenient
Spaceful and comfortable... The staff are very polite and resposiblility..location is convenient to central in Macau. Walking distance very near...