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Recent customer comments

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All reviews (622)

Business travelers (118)

Couples (256)

Solo travelers (123)

Families with young children (39)

Families with older children (25)

Groups (61)

Above average
5.7
based on 622 reviews
Hotel Condition/Cleanliness
5.7
Facilities
2.9
Location
5.7
Room Comfort/Standard
5.9
Staff Performance
5.6
Value for Money
6.0
Food/Dining
5.3

2.7 Wai C.
Hong Kong
December 19, 2011
Don't expect this is a hotel!!!
None
The room condition was very bad. I am a hotelier and i never see a hotel room can be like that terrible. The wall in the room like a patchwork clothing. The floor was very dirty. The airconditioning was very noisy during my stay.

4.3 Mike F.
United States of America
December 14, 2011
Bedding Were Dirty and Smelled of an Awful Odor
Bathroom was large.
Bedding were dirty and bathroom stinks. The smell could have came from the toilet not flush completely. Staff was not friendly and really didn't want to answer any questions. No restaurants or stores near by.

3.3 HOWARD Y.
United States of America
November 30, 2011
far away from city, tiny & filthy rooms
convenient to mtr by small bus
both rooms were filthy..up to the ceiling..nightmare just to stare at the ceiling at night (water leakage spots all over the ceilings and walls)..the rooms were really tiny, no toilet paper until we called to request them for both rooms...no tissues in the room, tv had 13 channels in total..omg...we haven't seen the tube/box type tv in decade...for a change..staff was indifferent...neither friendly nor rude.. bottom line is we will never go back to this hotel...and will definitely not recommend it to other travelers...

5.7 elaine C.
United Kingdom
December 06, 2011
An okay stay
Easy to reach the MTR
The amenities were fine but being surrounded by tour groups was not. We wee disturbed in our room every day by people hammering on the door or ringing the bell - not looking for us of course. It was noisy with them hollering down the corridors - perhaps a reminder that one does not shout the length of a hotel corridor might be issued! Our first room had a whistling aircon so we changed. Our second room had a serious water leak through the ceiling. Net curtains at the windows would have been appreciated so that we could have daylight and privacy.

6.3 WONG K.
Hong Kong
November 28, 2014
good price
comfort and clean
location far away towb

6 Law S.
Hong Kong
December 06, 2011
nice view if you are in the river view side
nice view on river side
the hotel itself is ok, the size of room is ok in h.k. i think, the bed is confortable with everything u need in hotel. it takes 5-10 mins by minibus to the closest tsing yi station or kwai fong station which is quite inconvenience unless you know h.k. very well. this is not recommend for traveler who are travelling h.k. the first time. however, if you can stay at the river side, you will get a pretty good view of the central.

4.3 Cecilia A.
New Zealand
November 24, 2011
Samll rooms but good amenities
the bathroom and the view
no service staff available for the check in and check out. not so good restaurant. crowded place

6.7 Jimin H.
Singapore
January 22, 2012
Spacious room but location not as good
Spacious room, value for money
good spacious room, no wifi in the room but in the lobby it works ok. convenient stores at the basement makes the poor location feel better, however for the price it is worth the stay.

7.7 CHEN C.
Taiwan
November 10, 2011
Decent hotel good for business trip
Convenient transportation
The location is good for business trip commute between the airport expo and the city. The Hotel got shops street in the basement but the stores opening hours is not as convenient for visitors.

4.3 KIANHONG K.
Singapore
October 31, 2011
Too Many Group Tour
Nil
i don't see any good feature about this hotel. there are too many group tours and tourist are all packing up at the hotel lobby and lift. the location of the hotel is too far from the nearest busstop. i only recommended for people who do not have any choice. however, i must say the staffs are very helpful.