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Excellent 8.5
Based on 119 reviews

Recent customer comments

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based on 119 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.7
  • Location 8.7
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for Money 8.2
  • Food/Dining 7.8
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Andrea P. from Italy
Stayed 2 nights in March 2014
Warm and welcoming stay in Vienna
Personnel very kind and always available, bed very comfy, excellent location.
We appreciated a lot the front desk personnel (especially a spanish lady) but also housekeeping women, very efficient, available and plenty of suggestions. Spacious room, comfortable bed.
Reviewed March 24, 2014

Olga S. from Russia
Families with older children
Stayed 2 nights in December 2013
nice hotel, convenient location
walking distance to airport express, to the city centre.
the hotel is located in walking distance from airport express, to Vienna opera and city centre. It is quiet and comfortable, good breakfast. Superior king size room I expected to be bigger.
Reviewed January 21, 2014

Aaron H. from Australia
Stayed 3 nights in December 2013
Excellent. The hotel was amazing.
The location, helpful staff, buffet breakfast
Where do I start. This place was great! It really topped off the amazing city of Vienna. Very helpful staff, very close to transport, and hop on hop off tours which the hotel booked for us. Buffet breakfast was amazing, great food! The room for the price was excellent especially over Christmas. Wifi in the room was very fast. Only fault was we ordered room service and it didn't come for an hour, had to call and find out what was going on and still didn't come for another 20 minutes after that. Other than this the place is great and would recommend it to anyone 10/10 times.
Reviewed December 31, 2013

batia Z. from Israel
Stayed 3 nights in October 2013
Really enjoyed stay in the hotel
Really enjoyed stay in the hotel,the room big, beautiful . reception staff, friendly and welcoming
Really enjoyed stay in the hotel,the room big, beautiful . reception staff, friendly and welcoming, good meal,locationin the center, i recommend of the hotel
Reviewed October 18, 2013

Yew Y. from Malaysia
Stayed one night in August 2013
Location, smoking room
On the website the picture of the hotel was fantastic, but in reality it was only a 3 star hotel
Reviewed September 08, 2013

LI M. from China
Stayed 2 nights in August 2013
good location, city center, near main sights
good location, clean room, nice breakfast
Reviewed August 25, 2013

agni T. from Indonesia
Business travelers
Stayed 2 nights in August 2013
great stays
near to metro, restaurant, quite places, easy access to public park
it was great hotel, staff very friendly, fast check in and check out,good breakfast
Reviewed August 22, 2013

Kitty M. from United States
Solo travelers
Stayed 3 nights in October 2012
Great Location, Multilingual Staff, Charming Room
Location, Gustav Klimt painting over the bed, helpful staff, windows that really open
Lovely hotel in excellent location just outside the Inner City (First District) – just steps over the Ringstrasse that separates the First District from surrounding districts. Easy walking distance from all major tourist attractions, cultural sights. Like everything else in Vienna, it’s right on major public transportation routes. My room had a gorgeous Art Nouveau theme. The receptionists are extremely well-informed and can switch effortlessly from German to English to French. Highly recommended.
Reviewed July 03, 2013

Nurfarahislinda I. from Singapore
Business travelers
Stayed 2 nights in June 2013
Adequate and satisfying.
Location, clean room, room space
Reviewed July 01, 2013

Chia-An C. from United States
Stayed 3 nights in May 2013
Art, Lobby, Price
Reviewed June 13, 2013


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