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About MGM Macau

Description

MGM Macau is designed with a unique wave structure and is located centrally at the Macau Nam Van district. This hotel is a new icon in the city’s skyline with the hotel tower rising 154 meters into the sky. The comfortable and spacious guest rooms provide you with the rolling wave design in a variety of shapes and sizes. This hotel offers casino areas with a variety of games such as table games, slot machines, as well as private gaming salons for exclusive customers. This hotel helps you discover fine dining and delicious dishes with its top culinary talent and dining outlets. This hotel also offers a pleasurable time with the award-winning spa, with many treatments that would make you relax and enjoy the ease of staying at the hotel. MGM Macau makes a wonderful base when you are looking for comfortable and convenient accommodations in Macau.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Swimming pool [outdoor]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Postal service
  • Ticket service
  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Wheelchair accessible
  • Casino
  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 2.1 Km
Distance to Airport: 8.2 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 35
Number of Restaurants: 6
Number of Rooms : 582
Room Voltage: 220
Time to Airport (Minutes): 13
Year Hotel Built: 2007
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Recent customer comments

Filter by traveler type
Excellent



  • Cleanliness 9.1
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for money 8.0
  • Food/Dining 8.1
Sort by

Lai C.
Hong Kong
August 22, 2016
Not as good as expected, will go for another choices of hotels (Taipa side) for the next trip.
As stated. No reason why its price goes dramatically down in the recent time. The only positive thing is its location.

Jeonghun C.
China
August 13, 2016
Very Happy Trip
.

Kum J.
Singapore
August 11, 2016
Excellent in all aspects.
The bed was fantastically comfortable. I am one who alwayshad trouble sleeping in hotels but i slept well for all.the nights whic is quite an achievement.

Sheung Y.
Hong Kong
August 02, 2016
Perfect hardware bit management style isn't impressive
We checked in at around 2 knowing official checkin time is 2, however room was not ready yet, but they let us use the facilities So we could at least kill some time and their gym and pool was great! We in the end got upgraded to a grant suite Due to standard rooms were still not ready During the stay, we got disturbed at least twice. One was around 5:30 to 6, a house keeping askee if we need to do "night bedding". The other time was around 11 in the morning and a house keeping knocked out door asking if they could clean the room. To me it's seriously not up to standard. i did not experienced the same with other 5 star hotels, i realised other hotels would do night bedding while we were away for dinner and checking at 11 if they could clean the room was a joke as we going to check out shortly, can't they wait for another 10-20 mins? But still they couldn't turn around rooms quick enough? Staff are super nice please don't get me wrong but I think the problem is with their management

Florence T.
Australia
July 06, 2016
Fantastic stay
We stayed in the 2 bedroom suite and had an amazing experience; with beautiful views and great service!

Suet W.
Hong Kong
July 02, 2016
Nice hotel but some areas could be improved. It doesn't give an impression of a 5 stars hotel
I have been looking forward to this MGM stay but i was a bit disappointed about this experience. The room seems to be smaller than I expected. It doesn't give a comfortable feeling as everything seems to be so tight and small, my bed was just next to the window.... I payed for a room that included minibar, to my surprise, the mini bar only got drinks inside, not even a bar of chocolate or a pack of nuts. All the other drawers were empty as well, cannot even see a cup for coffee/tea! We were offered to a 1pm late checked out, but at about 11:15 the next morning, we received a call to 'kick us out', after clarification and follow up, of course we were able to maintain thelate check out. However, at 11:55, the house keeper rang the bell and politely asked when would we be away so that they could clean the room. All mood was ruined and we decided to leave! At check out time, the personal was very cold, not as friendly as the one at check in time. When asked for clarification about the shuttle bus ticket... the reply from the personal was professional but cold again, both in his speech and attitude. The shuttle bus ticket or proof of spending was itself a stingy act... I had never stayed in a Macao hotel (Banuan Tree, JW, Sheraton, Conrad, Venetian, Studio City, 4 Season, etc...) that needs this kind of shuttle bus ticket or proof... Anyways, I must say the MGM hotel is still nice itself, with its decoration and nice restaurants. That's why I still wanted to give it a try among all the new hotels around. But after this experience, I probably won't book another night again, there is many other choices available in the Taipa area.

Chan C.
Hong Kong
June 30, 2016
Nice and clean
It is pitty they closed the lion bar

lisa C.
United States
June 26, 2016
World Class
Restaurants were world class. Service was excellent even though we had to tell a manager to clean our room properly. The maids did a half effort job. Otherwise, everything was just perfect.

bin L.
China
June 25, 2016
solo travelers
solo travelers

jung C.
South Korea
June 24, 2016
Not Bad
It was a good time to do my job at Macao. The overall condition was a good, however, staffs was too slow to handle things



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