Excellent 8.6
Based on 724 reviews

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July 30, 2016 - August 1, 2016 | 2 nights
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About MGM Macau

Description

MGM Macau is designed with a unique wave structure and is located centrally at the Macau Nam Van district. This hotel is a new icon in the city’s skyline with the hotel tower rising 154 meters into the sky. The comfortable and spacious guest rooms provide you with the rolling wave design in a variety of shapes and sizes. This hotel offers casino areas with a variety of games such as table games, slot machines, as well as private gaming salons for exclusive customers. This hotel helps you discover fine dining and delicious dishes with its top culinary talent and dining outlets. This hotel also offers a pleasurable time with the award-winning spa, with many treatments that would make you relax and enjoy the ease of staying at the hotel. MGM Macau makes a wonderful base when you are looking for comfortable and convenient accommodations in Macau.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • outdoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • casino
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • ATM
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 2.1 Km
Distance to Airport: 8.2 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 35
Number of Restaurants: 6
Number of Rooms : 582
Room Voltage: 220
Time to Airport (Minutes): 13
Year Hotel Built: 2007
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Recent customer comments

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Excellent



  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.0
  • Food/Dining 8.1

Florence T.
Australia
July 06, 2016
Fantastic stay
We stayed in the 2 bedroom suite and had an amazing experience; with beautiful views and great service!

Suet W.
Hong Kong
July 02, 2016
Nice hotel but some areas could be improved. It doesn't give an impression of a 5 stars hotel
I have been looking forward to this MGM stay but i was a bit disappointed about this experience. The room seems to be smaller than I expected. It doesn't give a comfortable feeling as everything seems to be so tight and small, my bed was just next to the window.... I payed for a room that included minibar, to my surprise, the mini bar only got drinks inside, not even a bar of chocolate or a pack of nuts. All the other drawers were empty as well, cannot even see a cup for coffee/tea! We were offered to a 1pm late checked out, but at about 11:15 the next morning, we received a call to 'kick us out', after clarification and follow up, of course we were able to maintain thelate check out. However, at 11:55, the house keeper rang the bell and politely asked when would we be away so that they could clean the room. All mood was ruined and we decided to leave! At check out time, the personal was very cold, not as friendly as the one at check in time. When asked for clarification about the shuttle bus ticket... the reply from the personal was professional but cold again, both in his speech and attitude. The shuttle bus ticket or proof of spending was itself a stingy act... I had never stayed in a Macao hotel (Banuan Tree, JW, Sheraton, Conrad, Venetian, Studio City, 4 Season, etc...) that needs this kind of shuttle bus ticket or proof... Anyways, I must say the MGM hotel is still nice itself, with its decoration and nice restaurants. That's why I still wanted to give it a try among all the new hotels around. But after this experience, I probably won't book another night again, there is many other choices available in the Taipa area.

Chan C.
Hong Kong
June 30, 2016
Nice and clean
It is pitty they closed the lion bar

lisa C.
United States
June 26, 2016
World Class
Restaurants were world class. Service was excellent even though we had to tell a manager to clean our room properly. The maids did a half effort job. Otherwise, everything was just perfect.

bin L.
China
June 25, 2016
solo travelers
solo travelers

jung C.
South Korea
June 24, 2016
Not Bad
It was a good time to do my job at Macao. The overall condition was a good, however, staffs was too slow to handle things

CLARE P.
United Kingdom
June 02, 2016
Amazing place!
Wonderful hotel withfriendly & helpful staff. Extremely clean, good value for money and the pool is amazing!

Wing C.
Hong Kong
May 29, 2016
Friendly staff
Friendly, helpful, excellent service, definitely will go back.

JESSICA C.
Singapore
May 25, 2016
Excellent service and clean hotel
Staff were very friendly and helpful (especially those at the concierge and reception desk). They were able to communicate in fluent English and the hotel is conveniently located. Would definitely recommend the hotel.

Aurelia N.
France
May 12, 2016
Disapointed ! Not a 5 stars hotel standards
I booked one night with 3 breakfasts at MGM Macau to surprise my friends. First thing that bothered me, in our absence the staff entered in our room to "clean" even if we didn't ask for it.. Then we had to take the ferry the next morning at 7AM in order to catch a flight in HK for the Philippines and we wanted to enjoy the great breakfast that we paid before the departure and a long travel day but what a surprise to learn that the breakfast starts at 7AM in a 5 stars hotel and not around 6AM like the other ones.. The hotel wasn't flexible about the fact to exceptionnally have the breakfast in our room before 7AM, they wanted us to pay for 3 new breakfasts room service and last they didn't want to reimburse us about the money we paid for the breakfast that we can't have.. I picked this hotel, for a 5 stars hotel experience for my friends it was their first time but they felt disapointed.. I took the package on agoda with the breakfast in purpose because I knew that we will have a very long day travelling.. I did many 5 stars hotel and they always try their best to fit your need but at MGM Macau they don't care about us. Still wanted to have my money back about the breakfast..

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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