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Recent customer comments

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Excellent



based on 732 reviews
  • Cleanliness 9.1
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for money 8.0
  • Food/Dining 8.1

CHING C. from Malaysia
Families with young children
Stayed 2 nights in August 2013
excellent hotel
very comfortable hotel
Reviewed August 17, 2013

CHING C. from Malaysia
Families with young children
Stayed one night in August 2013
EXCELLENT HOTEL
Very nice hotel in Macau
Reviewed August 17, 2013

CHING C. from Malaysia
Families with young children
Stayed one night in August 2013
excellent hotel
hotel is awesome. rooms very luxurious
the breakfast buffet was amazing! there was maybe more than 30 different kinds of food!the rooms were very spacious and comfortable and very quiet--despite being close to the road.the staff was very friendly too.
Reviewed August 17, 2013

Jennifer T. from Indonesia
Families with older children
Stayed 2 nights in August 2013
Pleasant stay in a comfortable, upscale hotel
location, comfortable room, nice decor
It was a great stay. Only small drawback was the check in process when they couldn't give us all 3 room with double beds at the time of check in. But other than that, it was all good. Great hotel location, great room size, comfortable beds, friendly staff, good restaurants around, good shopping, casino. Highly recommended.
Reviewed August 16, 2013

Chin C. from Singapore
Couples
Stayed one night in August 2013
nice hotel
clean, spacious room and comfort
i love the clean and spacious room, the various type of restaurant in the hotel.
Reviewed August 12, 2013

Kun H. from South Korea
Solo travelers
Stayed 2 nights in February 2013
nothing special
casino and that's it
Everything was normal but very disappointed with internet. Internet connection is very poor.
Reviewed July 29, 2013

Joao M. from Portugal
Groups
Stayed 2 nights in July 2013
Great hotel design
design, room quality and location
Great stay, friendly staff, great room design and the entrance hall is absolutely stunning. The location is good but the selection of restaurants is a little limited. Would be great if it was easier to pick up a taxi there.
Reviewed July 29, 2013

Chan E. from Australia
Couples
Stayed one night in July 2013
Not new hotel, good condition though
big bath tub, quiet room, comfortable bed
Excellent customer service, different routes of shuttle buses shall be arranged
Reviewed July 28, 2013

Ching L. from Hong Kong
Couples
Stayed one night in July 2013
nice design hotel
very comfortable, suitable for resting. nice sea view. clean.
i like that from the fragrance to the bed. very comfortable, not as crowded as other famous hotels in there. so very suitable for resting. nice sea view. clean.
Reviewed July 28, 2013

Chan C. from Hong Kong
Business travelers
Stayed one night in July 2013
very nice hotel and relazing hotel
clean, tidy and good view and good location.
I loved this hotel, I have been staying this hotel quite often, very pleased and so kind for the staffs, wonderful and so kindness for the peoples there.
Reviewed July 23, 2013