arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 375 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.7

Mohamed H.
March 30, 2016
Internet not working
Internet not working

Masoud J.
United States
March 24, 2016
Does not include breakfast

Muhammad H.
March 20, 2016
It was satisfactory and safe stay in the hotel.
Near to Holy Mosque, safe and convenient to perform Hajj and Omra.

ehab D.
March 17, 2016
Poor service
Check in was horrible although it was in th middle of the week. They gave us a room and when we went there we find it occupied After check in. No body answers the phone service housekeeping even the hotline To get your requests done you have to communicate to Duty manager for every thing

Aftab S.
Saudi Arabia
February 22, 2016
Highly overated hotel, they just cash in on locati
Staff and that is it
Ok not great. Price is too high for quality of room. Description on the website for room is completely different to what we found.

Muhammad H.
February 15, 2016
good, near to haram, comfortable
nice staffs, clean room, near to Haram
no problem, marvellous.

Mohamad A.
February 12, 2016
Suitable for Umrah
Location near to Haram

uzair M.
United States
February 06, 2016
Location, Deal and Location
Location, Deal and Location
The front desk supervisor Saleem was very professional and extremely nice and provided us the best service. The hotel needs a major upgrading as far as the room concerns sofa beds were horrible to sleep on and chairs around the round table were pretty torned up and stained. No phone pick up after 2:00 am

February 03, 2016

January 14, 2016
Service, Food and Very near to Haram
Best Hotel. Abdul Basit the Cleaner boy provided extra ordinary service. Mr. Ahmed the Manager was very help full. This was my second time at the Hotel and next time will stay here as well