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Excellent 8.3
Based on 377 reviews

Recent customer comments

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based on 377 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.5
  • Room Comfort/Standard 7.9
  • Service 8.1
  • Value for Money 7.4
  • Food/Dining 8.4

Mohammed A.
July 21, 2014
Compelety Satisfied.
Location , room amenities , restaurants
I enjoyed my time and stay in this 5,star hotel with good location to the " Haram " and mosque.

wajid K.
United States
July 19, 2014
The stay was very nice
1. Attentive staff always working and helping you 2.the food, at the breakfast buffet they had a variety of food from around the world 3. Mövenpick was very close to the main mosque Muslims go to
I would rate mövenpick 9/10

Amjad A.
July 07, 2014
Location services
Excellent good nice and mature highly recommended and

Adil B.
June 11, 2014
Relaxing and spiritual
Location, Staff, Food
My stay was very satisfactory. The staff was helpful, and the place is just right where you want to be when you visit Mecca. The condition of the hotel was excellent and the food was very good.

Adil B.
June 11, 2014
was very nice due to location& hotel condition
Location, Cleanness, Food
My food was very satisfactory. Although in a very busy city, the condition of the hotel is excellent and all the services are available. The staff was friendly and it is location just right where we want to be

Parveez H.
May 16, 2014
Nice hotel close to Masjid Al Haram
Good hotel,great area and near shopping mall

Parveez H.
May 03, 2014
Clean hotel and location near Kabaa

Ahmed A.
Saudi Arabia
April 09, 2014
Location , cleaning and restaurant
It was very very good

Oday S.
United Kingdom
April 01, 2014
5 star hotel that offers 2 star services
Location, location and location
This hotel likes to pride itself as a 5 star hotel. However, reality is far from it. The services are bad, room services refuse to clean room and had to go to the manager on duty every time to complain for them to actually send someone to clean the room. We ordered some tea and coffee to be sent to the room, waited more than 45 minutes, and again had to do downstairs the manager to ask for it. Only reason I recommend this hotel is to its close proximity to makkah. If you have more money to spare, I would highly recommend you look for a better hotel.

Munir C.
February 19, 2014
location, breakfast, room size
Pleasant, friendly, welcoming, warm, good, enjoyable, relaxing