arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Above average



based on 50 reviews
  • Hotel Condition/Cleanliness 5.5
  • Facilities 3.5
  • Location 6.9
  • Room Comfort/Standard 5.3
  • Service 6.0
  • Value for Money 5.0
  • Food/Dining 4.9

Muhammad K.
Pakistan
January 05, 2014
Spearate building with bad
Very Bad
It was really bad. I think they have given me a room in another building due to I booked from agoda. where There was no room service even. Inside the room except TV & Bed there was nothing. Toilet was in Bad condition. I need hot water for my Kid (6 months old) first they refuse to give it. Later they had arranged. They said no room service is here.

Salim R.
Oman
November 19, 2013
good hotel and budget hotel.
fast checkin and fast check-out, staff were friendly and helpful
I liked the stay, it was pleasant, staff were caring and nice, room service was good, all conditions were fine..

Shalimar E.
Philippines
November 06, 2013
Hell
None

Hyder M.
India
October 21, 2013
it was not value ,unsatisfied.
location.
the room a/c was not working,bathroom was pathetic,water heater was not working,broken tiles in bathroom,wc,flush was not functioning well and condition was bad.i was not expected and i was charged huge,where i get better hotel with same price in dubai with wifi & breakfast.

Usman K.
Pakistan
September 08, 2013
Nice
Good arctitutre, location
I have visited AlAin with my family. For Family hotel was wonderful. Location of hotel was good. I suggest stay with your family in this hotel. Momentum of city is good.

Allan W.
United States
August 07, 2013
Convenient
Location, Location, Location
I just moved to Al Ain and needed a place to stay while I was looking for a permanent flat. The room was OK but it smelled like smoke the entire time though, supposedly, the room was a non-smoking room. Honestly, it was stifling. Only internet access in the lobby which was inconvenient. The staff was very helpful when I needed directions and other help. The hotel is good in a pinch.

France E.
Philippines
July 29, 2013
Just fine for 1 week night stay
Spacious single room, friendly staff and accessible (al jimi district)
It was just fine for a 1 week stay (only for sleeping at night).No breakfast included. The staff are friendly, but the service is not just that really good. Had experience problem on the toilet flush and have to transfer to another room. But the spacious single standard room on the alley area is a plus factor. Could say the fee is quite expensive for that level of quality. One big factor I see, is because they are the only hotel in al Jimi district. Competition wise, they've got really an advantage. But all in all, my stay was just fine. not really good,yet not that bad.

Jayson T.
Philippines
July 20, 2013
Not a good place to stay...
A good staff
The only good thing about in this hotel is that the room is a bit spacious, though you can here from inside your room people that is talking outside , passing by your door. The hallway smell like your inside a bar. the smell of cigar is all over the area. Even inside the room. Its unbearable.

mehrdad T.
United States
March 16, 2013
Disaster- worst experience ever
Nothing at all
Dirty room-- cigarette buts on the carpet near window. Green and black mold on the wall the size of a backpack.

hasna H.
Netherlands
November 21, 2012
the worst hotel ever!
none, except for the friendly housekeeping guy.
the lady at the reception was unfriendly,the reservation department is slow with handling our reservation (when we arrived,there was no reservation for us!).the room was empty: no glasses,no kettle,no towels and the minibar was empty too.the pillow cases were dirty,no soap neither shampoo.and the image in the television was too noisy to be able to watch!we did a reservation for 2 ppl,but we only got 1 breakfast for free(doesnt make any sense!!!)...