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Excellent 8.5
Based on 573 reviews

Recent customer comments

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Excellent



based on 573 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.8
  • Location 8.2
  • Room Comfort/Standard 8.8
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 7.8

Russel J.
Philippines
December 31, 2015
Modern room. Poor staff.
Room, location,
The good: Room is modern and spacious. Clean, quiet, and comfortable. I had a good night's rest. Hotel is also near a convenience store and metro station. The bad: FIrst of all, I asked for a non smoking room. They didnt have any available so they upgraded my room but still a smoking room. They also made me wait for almost an hour for the process. The receptionists, I say all of them, were very unaccomodating to say the least. They all acted high and mighty and acted as if they were very busy. As I waited for my room, I could see the frustration of other guests checking in due to the unaccomodating behavior of the receptionists. Wifi is limited to 2 devices. I asked for an extra password but they didn't give me any. To make matters worse, wifi was very slow and unstable. I kept losing the connection. I had to reconnect whenever I use the wifi again.

Julien A.
Belgium
December 28, 2015
Decent value for money
Hotel is in a good location in Deira with services in the neighbourhood, clean and comfortable
The Korean and Japanese restaurants are good, but the quality of the Western food is bad. Also, staff performance is very inconsistent. Very good one minute and terrible the next. Some staff are rude, some are incompetent. The in room dining is bad.

Tobias H.
Germany
December 26, 2015
Nice for stop over
Nixe room, located close to Metro, located close to airport

DOMINADOR P.
United States
December 22, 2015
Hotel stay
Staff, Location, close to the Metro train
Outstanding.....

Abdulrazaq M.
Saudi Arabia
December 22, 2015
Lovely place
Big room, clean, friendly staff.
It was nice time I spend it in this hotel.

Ali A.
Saudi Arabia
December 22, 2015
good
place

wen C.
Taiwan
December 19, 2015
good
service, breakfast, location
overall, everthing is great....

ADIELMO F.
Philippines
December 16, 2015
Perfect stay
Location, Dining, clean
Excellent

ANNIE V.
Australia
December 09, 2015
Value for money
Very clean, good staffs and great location
Comfortable , clean and tidy and much more

naguri I.
Singapore
December 08, 2015
Not 5 star hotel
Don't see any good things
The hotel is not 5 star