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Exceptional 9.4
Based on 116 reviews
Exceptional 9.3
Based on 553 reviews

Agoda Verified Reviews

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based on 116 reviews
  • Hotel Condition/Cleanliness 9.8
  • Facilities 10.0
  • Location 9.4
  • Room Comfort/Standard 9.7
  • Service 9.6
  • Value for Money 8.5
  • Food/Dining 9.3

10 abdulaziz A.
Saudi Arabia
April 04, 2015
The best hotel ever
was the best stay ever satyed one night love it

8.3 Irfan
South Africa
November 14, 2015
Have to stay once, but...
The Suites much better than expected. Extremely spacious, awesome view. The butler service was phenomenal. The staff amazingly friendly.
Limited choice of restaurants. Not enough facilities.

10 Keith
October 27, 2015
We will be back if...
We liked everything
We liked everything there was nothing we didn't like it was all perfect.

10 Chu W.
Hong Kong
March 29, 2015

8.3 Khalid A.
Saudi Arabia
February 11, 2015
The suite rate is too high
The suite the complementary the staff
It was a very nice stay but the rate is tooo high

8.3 Anonymous
October 10, 2015
Very good
great breakfast

7.1 Monica
September 29, 2015
A little disappointed
Food and carpet

9.3 Karim M.
United Kingdom
December 29, 2014
The most amazing hotel experience ever!
Room sizes are unbelievable. Staff are flawless and they find ways to improve something that has never needing improving.
We came to celebrate our anniversary and the hotel provided an amazing welcome gift for us. If I say our stay was amazing it would not do this hotel justice. I even use the term hotel loosely - it's just wow! Yes it is expensive but you are staying at the most gorgeous iconic building in the world! Simple as that. Their attention to detail has to be seen to be believed. Trust me I can only say do yourself a favour, treat yourself and the other half to a couple of nights here and ensure a happy and divorce-free marriage!

10 Susan K.
United States
November 25, 2014
Service, view, decor
Incredibly amazing !

10 Bert
United States
September 27, 2015

5 Mostafa
September 20, 2015
The manager of hotel cheat me and don't give me my point and restaurants is very bad

10 Wai L.
Hong Kong
November 04, 2014
Great Experience to stay at Burj Al Arab
Service is Good, Room is Luxury and nice, The hotel environment is amazing.....
The Hotel environment is very nice, service is excellent, the room is spacious and with very nice decor. All the people come to stay at this hotel because of it's luxury, as it is the landmark of Dubai.

9.7 Qinghua Z.
September 30, 2014
Nice memory for our 10th marriage anniversary trip
Sea view, room and service.
It is a nice staying.

8.3 Zeyuan
September 10, 2015
meh. Didn't feel too special.
Very comfortable.
Didn't feel like it is worth the value. You can get the same kind of service and facility in Las Vegas or Macao for much less.

10 John
Saudi Arabia
August 23, 2015
Simply the best
Total luxury. Made to feel very special. An amazing experience
Nothing. It was perfect.

September 27, 2014
wonderful experience
space design and survive

10 Benjamin N.
August 23, 2014
Amazing hotel & unpalleralled service
wonderful service, lavish & wonder design
the stay was perfect, even though it was a old hotel, the furniture are very well maintained, the service is fantastic, there is a butler assigned at every level. I like the part best where the tv can retract to give a unblocked view in the bedroom

9.6 Diane
August 04, 2015
The accommodations were amazing. Out butler was fabulous.

8.3 Andreas
July 29, 2015
Luxushotel mit älterer Technik, chaotischem...
The ambiente is very nice, the buttler service has great staff and the dinner restaurants also. The food is absolutly high class
The breakfast Restaurant was too busy. An order for a cooked egg was irgnored twice, an order just for butter took 5 min and a requested to be Reseated inside from outside (42 C) was ignored. To offer...

9.7 Ng K.
August 04, 2014
Burj Al Arab Hotel
Very good