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Recent customer comments

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All reviews (114)

Business travelers (11)

Couples (58)

Solo travelers (15)

Families with young children (10)

Families with older children (14)

Groups (6)

Exceptional
9.4
based on 114 reviews
Hotel Condition/Cleanliness
9.8
Facilities
10.0
Location
9.4
Room Comfort/Standard
9.7
Staff Performance
9.6
Value for Money
8.5
Food/Dining
9.3

9.3 Karim M.
United Kingdom
December 29, 2014
The most amazing hotel experience ever!
Room sizes are unbelievable. Staff are flawless and they find ways to improve something that has never needing improving.
We came to celebrate our anniversary and the hotel provided an amazing welcome gift for us. If I say our stay was amazing it would not do this hotel justice. I even use the term hotel loosely - it's just wow! Yes it is expensive but you are staying at the most gorgeous iconic building in the world! Simple as that. Their attention to detail has to be seen to be believed. Trust me I can only say do yourself a favour, treat yourself and the other half to a couple of nights here and ensure a happy and divorce-free marriage!

10 Susan K.
United States of America
November 25, 2014
Fireworksandfountains
Service, view, decor
Incredibly amazing !

10 Wai L.
Hong Kong
November 04, 2014
Great Experience to stay at Burj Al Arab
Service is Good, Room is Luxury and nice, The hotel environment is amazing.....
The Hotel environment is very nice, service is excellent, the room is spacious and with very nice decor. All the people come to stay at this hotel because of it's luxury, as it is the landmark of Dubai.

10 JINGCHI L.
China
September 27, 2014
wonderful experience
space design and survive

10 Benjamin N.
Singapore
August 23, 2014
Amazing hotel & unpalleralled service
wonderful service, lavish & wonder design
the stay was perfect, even though it was a old hotel, the furniture are very well maintained, the service is fantastic, there is a butler assigned at every level. I like the part best where the tv can retract to give a unblocked view in the bedroom

9.7 Ng K.
Malaysia
August 04, 2014
Burj Al Arab Hotel
Very good

10 Paul S.
United Kingdom
June 29, 2014
The ultimate in luxury and service standards.
The suite was simply stunning. The attentive staff were second to none if you are a resident guest.
Simply amazing and highly recommended. Every one should visit and stay here once if they at able to believe how great this hotel is

9.3 Issac G.
Singapore
June 27, 2014
It is opulance at it#s best
You are treated as a VIP from the time you step in.. Genuine concern and prompt attendence to your needs. The "Residence" and everything inside it
It should be in every traveller#s bucket list!!!

8.3 John S.
Australia
May 21, 2014
Fantastic
The rooms, the position, the hotel
Absolutely fabulous

10 Chu W.
Hong Kong
March 29, 2015
good
good
good