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Very good 7.5
Based on 292 reviews

Recent customer comments

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Very good



based on 292 reviews
  • Cleanliness 7.8
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for money 7.5
  • Food/Dining 7.0
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Hong J. from South Korea
Couples
Stayed one night in January 2016
No parking lot / Poor foods
Don't bring your vehicle when you go this hotel. There is some parking lot in front of hotel, but you cannot assure you get one of them on weekend. some foods from room service are not good and take a long time to be delivered it.
Reviewed June 18, 2016

Hong J. from South Korea
Couples
Stayed one night in December 2015
No parking lot / poor foods
Don't bring your vehicle when you go this hotel. There is some parking lot in front of hotel, but you cannot assure you get one of them on weekend. some foods from room service are not good and take a long time to be delivered it.
Reviewed June 18, 2016

Hong J. from South Korea
Couples
Stayed one night in December 2015
No parking lot / poor foods /
Don't bring your vehicle when you go this hotel. There is some parking lot in front of hotel, but you cannot assure you get one of them on weekend. some foods from room service are not good and take a long time to be delivered it.
Reviewed June 18, 2016

Juran B. from Bangladesh
Business travelers
Stayed one night in May 2016
Disappointing with the staff attitude
This is the most useless hotel I have ever seen in terms of attitude of the staff. They are not at all helpful. Even when you are struggling with your luggage to get in, they will watch but will not come forward to lend a hand. The desk services are even worse. They will not greet or attend immediately. Will even tell you lies that the booking is not confirmed; bla bla. I will not recommend anyone to book this hotel because of bad manners and bad behavior of the entire staff and desk.
Reviewed May 30, 2016

thomas A. from India
Business travelers
Stayed 2 nights in May 2016
Excellent
Excell
Reviewed May 07, 2016

Rohit M. from Kenya
Couples
Stayed 5 nights in March 2016
Very nice Hotel compare to other 4 star.
Good
Reviewed April 21, 2016

jeanette G. from United Arab Emirates
Couples
Stayed one night in April 2016
excellent
The staff are very accommodating. Very polite specially miss Celine and Dennis
Reviewed April 17, 2016

RAMESH C. from United Kingdom
Couples
Stayed 4 nights in March 2016
Grand excelsior bur dubai
Good clean large rooms staff helpful did not have any food so cannot comment walking distance to metro took us about 10 minutes and we are not fast walkers as we are vegetarians there were restaurants on the end of Kuwait street which were good, Meena bazar you need a taxi. We took metro to Atlantis, take metro to Damac and then take tram to palm and then you need to take monorail cost metro and tram 14 Dhm from ADCB station and monorail is 25 Dhm return overall good stay and will go back to this hotel again
Reviewed April 01, 2016

Ajaz A. from United Kingdom
Business travelers
Stayed 2 nights in February 2016
Good value for money
Good location for Deira and Downtown / central and financial areas in Dubai. Friendly and helpful staff. Good sized and clean rooms.
Reviewed March 02, 2016

ABDULLAH A. from Saudi Arabia
Business travelers
Stayed 2 nights in February 2016
Good
Excellant
Reviewed February 28, 2016