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Good 6.5
Based on 229 reviews

Recent customer comments

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based on 229 reviews
  • Hotel Condition/Cleanliness 6.2
  • Facilities 4.3
  • Location 7.8
  • Room Comfort/Standard 6.4
  • Service 6.3
  • Value for Money 6.8
  • Food/Dining 5.6

Siti S. from Malaysia
Stayed 2 nights in January 2015
unpleasant stay
location of the hotel as it is near to burjuman mall & carrefour (can't think of another 2 things cos there it none)
it wasn't a good stay and i wouldn't recommend anyone to stay here. reasons are because :- 1) staff/front desk services - are poor and slow. it took us more than 15 mins to check in + when we about to check out, they are asking us for money again when we had paid for all the expenses (luckily we have the receipt), front desk counter staffs are rude and not helpful at all. 2) room services - we called thousand of times for room services but no one picked up the calls & we had to go downstairs to the front counter just to ask for an extra towel + a battery for tv remote control (we booked 2 rooms; 1st room - 3 people & 2nd room - 2 people), and we still had to wait for our extra bed (more than 30mins) even after we had given them time to prepare for us. 3) not value of money - with such amount we paid; the services are poor. no carpets in the room (tiles are cold and they don't even provide slippers)
Reviewed January 27, 2015

Mangilal J. from India
Families with young children
Stayed one night in January 2015
So so
So so
Reviewed January 04, 2015

Mangilal J. from India
Families with young children
Stayed 4 nights in December 2014
So so
Reviewed January 04, 2015

Muhammad Z. from United Kingdom
Business travelers
Stayed 3 nights in March 2014
Good Hotel for Holiday
Good Location, Paking, Clean
Reviewed December 20, 2014

Alan T. from United States
Solo travelers
Stayed 2 nights in November 2014
No hot water
No hot water water leaked from ceiling had to move rooms - older building
Reviewed November 16, 2014

Mohammed A. from Qatar
Solo travelers
Stayed one night in October 2014
Unsatisfied guest
Reviewed November 02, 2014

Ravi K. from India
Families with young children
Stayed 2 nights in October 2014
Grand Midwest hotel apartment dubai
Hotel need lot of improvement iin some areas like cleanliness and comfort.
Reviewed October 08, 2014

Ashish A. from India
Stayed one night in September 2014
Grand midwest
Cheap rates, Shade parking , Location
Reviewed September 14, 2014

Mohsin D. from Pakistan
Business travelers
Stayed one night in May 2014
Good Deal - Worth it
Excellent Staff. Good Spacious Rooms and excellent location
Reviewed August 08, 2014

RENATO D. from Philippines
Stayed 4 nights in July 2014
Good Hotel
Location, spacious rooms & kitchen amenities.
We checked in at around 4pm on July 25. The 2 bedroom apartment was nice but the there were so many malfunctions, ie; bathroom shower/tub not functioning, the washing machine is not operating well, for these we have to call housekeeping to fix whatever we want them to fix as everytime we try using something, either it is defective or not functioning. Wifi is very weak, even at the lobby. Breakfast spread not much and almost the same day in and out. The staff are polite and very cooperative though. Whatever the hotel lacks in facilities is compensated by its location near the Burjuman mall ang Metro, a big plus if you want to visit sights in Dubai. Lots of restaurants; shopping malls & atm on the main street. Overall our stay is pleasant. I will definitely come back and stay at this hotel again.
Reviewed July 30, 2014