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Excellent 8.6
Based on 322 reviews

Recent customer comments

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based on 322 reviews
  • Cleanliness 8.9
  • Facilities 9.4
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 8.0
  • Food/Dining 8.1
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September 18, 2013
It was a short stay for 3-nights and perfect
1)Location 2)Rooms 3) Safe
All in All was perfect,Me and family had specfic agenda which with the hotel location helped us to manage our coordination and communication

zeyad A.
Saudi Arabia
August 20, 2013
Greatly located inside the mall of emirates
close to shopping mall, clean rooms, nice staff
Greatly located inside the mall of emirates, however staff was kind of slow in getting our calls and requests. Otherwise, everything was great.

Khalid A.
Saudi Arabia
August 15, 2013
it was excelent
near to mall, luxery, & clean

ian B.
United Kingdom
August 03, 2013
Short luxurious stop-over
Friendly staff, Incredibly comfortable bed, lovely well appointed room
We advised the hotel we were on our honeymoon and they responded by upgrading the room and providing a welcome package and flowers in the room. They went to a lot of trouble to make our stay special. The room itself on the Executive floor is spacious and well appointed with a full and generously proportioned bathroom The bed was extremely comfortable. Linens and other room fabrics all of the highest quality

August 02, 2013
The restaurant was amazing!!!
The location was the only good thing about the hotel. Being connected to the Mall of the Emirates, with the entrance next to the theater, Virgin Megastore, SkiDubai and food outlets.

nasser A.
July 11, 2013
the staff and delay spoiled our stay
location location location
nice but we got delayed 3 hours for check in and the other services were slow as well

nasser A.
July 11, 2013
best location for mall shopping with family
location location location
at check in we got delayed more than 3 hours and the hotel furniture condition is very old

July 02, 2013
Excellent & comfy
Service, room size and the shopping mall
Great, kids enjoyed it and both me and my wife love this hotel because we are used to stay in it , directly connected to a shopping mall

Kauzian A.
June 30, 2013
Staff, Internet, Room

hasan A.
Saudi Arabia
June 12, 2013
louction and service