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Excellent 8.6
Based on 322 reviews

Recent customer comments

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based on 322 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 9.4
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.0
  • Food/Dining 8.1

sara A. from Saudi Arabia
Solo travelers
Stayed 8 nights in June 2015
Amazing experince
Reviewed June 14, 2015

MOHAMMED T. from Qatar
Stayed 2 nights in May 2015
Best stay ever
Location Staff food
Reviewed May 17, 2015

Vanessa L. from Singapore
Business travelers
Stayed 2 nights in April 2015
Clean, convenient to Mall of Emirates
Big rooms, Nice pool and close to mall
First time visit to the Kempiski Mall of Emirates Hotel, and we were upgraded from a deluxe room to a junior suite. It was a nice big room with adjoining seating and dining area which was nice. Bathroom was huge, with a huge bath tug, separate shower and toilet, and dual vanity. The beds were big and comfortable as well. The best part of the stay was being right next to the Mall of the Emirates, close to big brands like 'The Cheesecake Factory' for meals, and shopping like H&M, American Outfitters, Topshop and Victoria Secret.
Reviewed May 04, 2015

Kosala H. from Sri Lanka
Families with young children
Stayed 2 nights in April 2015
Bad Attitude
Reviewed April 25, 2015

Anyada A. from Thailand
Stayed 4 nights in March 2015
Staffs are superrr friendly and amazing!
Staffs, Locations, Lobby
Staffs are nice. However, I stayed in Non-Smoking room but there is a cigarette smell in the room.
Reviewed March 13, 2015

Tri H. from Indonesia
Business travelers
Stayed 2 nights in February 2015
Great Hotel
Business, comfortable, good environment
Excellent hotel
Reviewed February 12, 2015

Jarvin D. from Australia
Stayed 2 nights in December 2014
Best Honeymoon Experience!
Decor Comfort Staff
Stayed here 2 nights for our honeymoon and it was an amazing and unforgettable experience! When I booked the hotel, I added a comment 'We are on our honeymoon' not expecting much if anything. When we arrived, we were amazed with how beautiful and elegant the lobby was and the staff were very welcoming at check-in. When we got into the room we were treated with a wonderful surprise of a beautiful bed decoration and a bouquet of flowers on the side table, as well as rose petals in the bath tub! Later that night they even gave us a complimentary cake! In regards to the room itself, it was very stylish, modern and spacious! The bed was very comfortable and the bathroom was big and modern. I have nothing bad to say about this hotel, we're very glad we stayed here! The fact that its connected to the mall of emirates was a bonus! Easy access to shopping and right next to our favourite restaurant in Dubai - The Cheesecake factory! We're very glad we stayed here and we would definitely come back again! 5 stars across the board!
Reviewed December 29, 2014

Ibrahim A. from United Arab Emirates
Stayed one night in December 2014
Relaxing time
The staff. The hotel is very clean. Design
It was great i really enjoyed it and iam looking forward to stay there again
Reviewed December 12, 2014

watanee M. from Thailand
Stayed 2 nights in December 2014
the hotel is very closed to mall of emirates.
location, cleanliness, comfortable
The overall staying this hotel is prrfect. The best thing is very closed to mall of emirates.
Reviewed December 08, 2014

Adnan T. from India
Families with young children
Stayed 2 nights in November 2014
One of the best
direct entrence to the mall, very cooperative staff, rooms are big and comfortable
It was a very pleasant stay in kempinski I would recommend to all
Reviewed November 17, 2014