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Excellent 8.6
Based on 319 reviews

Verified traveler reviews

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based on 319 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 9.5
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.0
  • Food/Dining 8.1

Fazley A.
Sri Lanka
October 24, 2014
poor check-in, front desk slow to respond
Nothing to say
Average at best!

Saud A.
October 09, 2014
location, location, location
location, big rooms, nice decor
tv was not working, other than that, stay was good, great for people with short stay and need to do some shopping

Mohammad A.
Saudi Arabia
October 06, 2014
Worst holday ever
Very overpriced hotel with poor services and bad staff.many other choices are better and i will never ever come back to this hotel

irwan T.
September 23, 2014
clean, nice,good staff

Saleh B.
United Arab Emirates
September 14, 2014
A great value for money
Location, Quality, Staff performance
A wonderful stay during the weekend

Muhammed K.
September 11, 2014
A very pleasant experience
Location; Comfort level; Professional & very friendly staff
It was very comfortable and we really enjoyed it. Although the hotel lobby was under renovation and we had to go to the 7th floor for check-in & out but the professionalism of the staff didn't let us feel it. The room was neat and clean however the view from the room could have been better. The distance from the elevator to our room was long and initially confusing.

Brett B.
June 15, 2014
Beautiful Hotel at Mall of the Emirates
Close to ski dubai and shopping. Central to major attractions.
The hotel has great rooms, spacious and very well appointed. The ski chalet was amazing with a totally different Dubai experience. The early arrival was not accommodated and options nnot readily offered. The staff were, however, very pleasant and mostly obliging.

Hassan A.
United States
May 11, 2014
Perfect for shopping but check-in and out is slow
Located inside the mall. Nice restaurants. big and beautiful rooms
The stay was very nice but there were issues having guests come up to the room as security would not allow unregistered guests in the elevators.

batal A.
April 30, 2014
it was wonderful
luxury, friendly staf & shopping area
it was pleasure to stay there

Livia P.
April 30, 2014
Close to mall of emirates
Close to mall of emirates, big room, friendly staff
It was really good. The staff are really friendly and helpful. The in room dining were really good as well. And most importantly, it close to mall of emirates.